Facilities Specialist Supervisor

Facilities Specialist Supervisor

The Facilities Specialist Supervisor supervises team(s) of facilities specialists. Applies technical expertise in foundational subjects including Mathematics, Electrical, Plumbing, Carpentry, and Technical Writing as these subjects apply to modern building technologies. Supervision requires an understanding of personnel administration with an emphasis in coordinating the Facilities teams to achieve business goals. May be required to work in both an office and in the field setting, solving a wide variety of building system problems.

Duties and Responsibilities:

(specific areas of responsibility include but are not limited to):

• Oversees projects to ensure they are completed on time and within budget.
• Responsible for coordinating with contractors on repairs and preventative maintenance work.
• Ensures the smooth daily operation and guest appeal of Sol Casinos and related properties.
• Schedules workers on repair, and maintenance assignments.
• Oversees and administers the department's preventative maintenance, backflow assembly testing/cross connection control and predictive maintenance programs.
• Maintains records and prepares various reports for the Facilities Director or other departmental management as assigned.
• Appoints work to Facilities staff according to specialized training.
• Plans and executes building work orders from conceptualization to completion including manpower and materials estimation, work flow planning, customer and vendor interface, and accounting to complete projects on time and within budget.
• Supervises installations, maintenance, and repair of facility equipment and grounds.
• Applies the Facilities Department's Internal Controls and Human Resources' Policies as defined in the Employee's Handbook.
• Employs all forms of communication including verbal, written, graphic, and numerical/data in a professional manner.
• Oversees the department's preventive maintenance programs using manufactures recommendations and experience.
• Oversees policies, procedures, protocols, and controls to ensure the Facilities Department operates safely and effectively.
• Assists in developing a departmental budget to include materials, equipment and other resources with regard to day-to-day operations.
• Provides training to employees supervised and evaluates their performance.
• Identifies ways to improve workflows and processes to work smarter and increase efficiency.
• Required to use proper Personal Protective Equipment (PPE).
• Work proactively with a forward‑looking, innovative approach to property maintenance and problem‑solving.
• Work independently with minimal supervision, scheduling daily tasks and prioritizing work activities.
• Supports property operations by responding promptly to maintenance requests and emergencies.
• Moves the situation quickly toward resolution by efficiently managing and controlling the circumstances.
• Pays attention to detail and conducts thorough research to make the best decision for the guest and the operation.
• Makes judgment calls based on understanding Casino Del Sol Purpose, Values and objectives while utilizing research, knowledge, and experience.
• Proactively shares guest feedback with management and peers in the spirit of continuous improvement.
• Seeks to share and improve processes and workflows based on guest feedback.
• Anticipates the consequences of decisions that impact the guest and proactively provides solutions or recommendations appropriately.
• Provides insights to improve the guest experience.
• Finds ways to make good use of theirs and their Team Member's strengths and talents.
• Acts as a mentor and considers the success for their Team members.
• Views themselves as responsible for their contribution and remains self-aware of their conduct.
• Takes personal responsibility for their performance, knows how they are performing and constantly strives to improve.
• Continues to develop skills so that they can contribute at a higher level.
• Actively seeks to build new skills; teaches others and shares best practices.
• Demonstrates enthusiasm, courtesy, responsiveness, and professionalism in our daily work.
• Models a strong work ethic for the team. Remains visible, available, and present for the guest and their team.
• Promotes open communication and teamwork to help motivate and boost morale within the Facilities team.
• Follows instructions regarding the use of chemicals and supplies; uses as directed.
• Collaborate effectively with team members and uphold Casino Del Sol customer service standards.
• Plan, prioritize, assign, mentor, supervise and review the work of maintenance staff involved in the facilities ensuring that work is performed in a timely manner and in conformance with established policies, procedures and regulations.
• Provide day-to-day leadership, work with staff to ensure a high-performance, customer service-oriented work environment that supports achieving objectives and service expectations; provide leadership and participate in programs and activities that promote a positive team member relations…