Sr. Director, Market Turnaround & Growth (Donor Recruitment
Listed on 2026-08-18
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Management
BD Manager, Operations Management, Client Relationship Management, General Management
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non‑profit organization, you can be impact‑inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):Shift 1 (United States of America)
Job Description:As a Sr. Director, Market Turnaround & Growth (Sr Director, Donor Recruitment - Field Operations), your impact is vital. You will serve as a strategic field partner focused on accelerating growth, improving performance, and strengthening donor recruitment operations in emerging, underperforming, and high‑opportunity markets. Through frequent national travel of up to 50%, you will assess market conditions, identify operational gaps, and develop actionable turnaround strategies that drive sustainable donor growth, account retention, new business development, and achievement of collection goals.
Success in this role requires a unique blend of strong business acumen, critical thinking, and a demonstrated ability to lead measurable market transformations. You will serve as a strategic partner to regional leadership, entering markets with challenges or growth opportunities to assess operational performance and implement targeted improvement strategies. Through coaching, leadership training, process reinforcement, and strategic planning, you will help leaders strengthen team performance, improve accountability, grow key customer relationships, expand business opportunities, and achieve sustainable growth.
The ideal candidate is comfortable being uncomfortable, thriving in environments where success requires adaptability, resilience, influence, and the ability to create clarity and action amid complexity.
Salary
: $112,112 - $167,600
Salary is commensurate with a candidate's experience, qualifications, skills, geographic location and will not exceed the maximum posted range.
Our total rewards package will support you, your family, and your future with:
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement savings with 5% company match
- Tuition assistance and professional development opportunities
- Employee assistance and wellness resources
- A commitment to work‑life balance through generous paid time off, paid holidays, and wellness‑focused benefits
- Health savings and flexible spending accounts
- Employee recognition and service award programs
- Discounted event tickets, gym memberships, Hinge Health support, and exclusive employee offers
As a Sr. Director, Market Turnaround & Growth (Donor Recruitment), you will:
- Lead strategic turnaround and growth initiatives in emerging, underperforming, and high‑opportunity donor recruitment markets.
- Conduct in‑market assessments to identify operational challenges, process opportunities, and market growth potential.
- Develop and execute actionable performance improvement plans that support sustainable donor growth and achievement of collection goals.
- Partner with Executive Directors, Donor Recruitment leaders, and regional leadership to drive market recovery, growth, and long‑term success.
- Coach and develop Donor Recruitment Managers and field leaders to strengthen leadership capabilities, accountability, and team performance.
- Identify training opportunities and implement leadership development strategies that elevate organizational effectiveness.
- Support teams in retaining key sponsor relationships, re‑engaging lapsed accounts, and securing new business opportunities.
- Analyze market trends, donor recruitment performance, and operational metrics to identify root causes and recommend solutions.
- Lead both short‑term interventions and longer‑term strategic initiatives designed to stabilize performance and accelerate growth.
- Promote adoption of donor recruitment best practices, forecasting methodologies, territory planning, and operational standards.
- Collaborate with Marketing, Donor Care, Planning & Scheduling, Operations, and other internal partners to improve efficiency and donor experience.
- Serve as a trusted advisor to regional…
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