Director of Operations

Starting salary: $100,000 - $140,000 plus bonus paid monthly

(Depending on experience and what market you take on. Being bi-lingual is a plus)

We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We offer our Director of Operations the opportunity to grow and develop to their personal level. Some of our highlighted benefits are:

• Clear and defined training.
• Bonus plan, paid monthly!
• Paid time off!
• Career growth, you are our future!
• Employee referral Program.
• Medical, Dental, Vision (eligible the first day of the following month after 60 days of employment)
• 401K plan with company match and you can enroll upon hire!

Directs daily operations of the Area to achieve profit, sales, customer satisfaction, marketing and human resource development objectives. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices.

Key Measurement Criteria:

In order to achieve consistency throughout our system as we measure and evaluate performance, the measurement criteria following each accountability should be considered and evaluated. The actual results as well as the methods and processes used to obtain the results should be assessed and commented on within the evaluation. It is also appropriate in your narrative to discuss the leadership, management and development of subordinates in the attainment of the accountabilities.

The Key Measurement Criteria should not be viewed as the only factors to evaluate, as there are normally additional items that relate to a specific individual or market.

1. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate.

• Training and Execution of all food safety procedures
• Health Department evaluation results tracked at area office, critical items escalated immediately
• Models food safety culture during store visits
• Total store cleaning systems
• Expiration dates
• Cooked and raw product
• Temp log
• Handwashing
• Dishwashing, sanitizing and proper drying
• Current Food Safety certification, themselves and management staff
• FSE scores
• Food Safety Walk throughs

2. Maximizes Area profit objectives, and provides leadership and direction to subordinates for achievement of their assigned territory profit objectives. Working closely with Finance staff.

• Area profitability versus budget and prior year
• Management of food, paper, labor, overhead and other controllable costs
• Management of cash control program, POS targets and risk management targets
• Proactive identification by Area and District management of opportunities to enhance profits, and
• their execution of profit‑enhancing objectives
• Execution of Safety and Security policies as they relate to risk and casualty claim loss
• Leadership and direction, including coaching, support and education, to District Managers in profit building and cost management techniques

3. Maximizes area sales objectives versus budget and prior year, and provides leadership and direction to subordinates for achievement of their assigned territory sales objectives.

• Comparable area sales performance versus budget and prior year
• Percentage of individual units meeting budget; percentage of districts meeting budget
• Development and execution of short and long‑term action plans to maximize sales, including
• down stores
• Education, development and coaching of District Managers in sales building techniques
• Sales performance of key initiatives including:
• Transaction growth %
• Service times
• Late night sales $
• Pick…