Resident Team Member; 3rd Shift

About Primavera Foundation

Primavera is co-creating pathways out of poverty through outreach, housing, workforce development, comprehensive community development, and home ownership and financial education.

The Primavera Casa Paloma Women's Residence program provides up to 90 nights of shelter for approximately 17 women on a nightly basis. The program is an essential service to single women experiencing homelessness. Services provided to participants include showers, hygiene products, some clothing, and case management, with the objective of assisting participants in obtaining more permanent housing and income from either employment or mainstream benefits.

The shelter and transitional housing component of the program provides a safe, women-only space and supportive services available to residents to work toward identified goals.

The Residential Team Member (RTM) works to create and maintain a peaceful, supportive, and safe environment, models sound decision- making, positive personal accountability, and encourages paths toward self-sufficiency and positive outcomes. The successful candidate will be most comfortable working as part of a team, with minimal supervision, will be outgoing, enthusiastic, and personable, driven to achieve results and enable the success of others, and conscientious about following guidelines and established parameters.

• Differential Pay, from 6 p.m.
  
  - 6:30 a.m. you make $2.50/hr on top of your hourly pay
• Hazard Pay, an additional $150 paid in a lump sum to your first check each month
• Robust benefits package (Medical, Dental, and Vision)
• 401(k) with company match

• Casa Paloma 3rd shift 11:30 pm – 8:00 am, Friday-Tuesday

* Will vary to meet the needs of the facility*

• High school diploma or equivalency
• 1 year of experience working with people experiencing mental health concerns, substance use, housing insecurities, or lived experience.
• Proficiency with computer systems and software, including database programs.
• Ability to work weekends, evenings, nights as needed to meet shelter needs.
• Reliable transportation, a valid driver's license, and proof of current registration and insurance coverage to attend off-site meetings and travel between locations.
• Mental Health First Aid Certification, or ability to obtain.
• First Aid and CPR certification, or ability to obtain.
• Level 1 Fingerprint clearance card, or ability to obtain.

• Bilingual – English/Spanish
• One year of experience working with people in a shelter setting, or trauma-related work experience, or direct behavioral health services.
• Knowledge of Service Point (HMIS) system to easily transition into the position.

(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by leadership):

• Interact with participants, volunteers, and fellow staff in a professional manner, reflecting Primavera's Guiding Principles of integrity, respect, accountability, compassion, and leadership
• Assist with the orientation process and welcome participants in the residential setting, providing guidelines, answering questions, ensuring adherence to rules, encouraging positive behaviors, responding to issues and problems, and ensuring a professional, respectful, and safe environment
• Cross-train in all Residential Team Member duties, as outlined in this description
• Provide coverage for and assistance to other Residential Team Members as assigned
• Provide support in daily Shelter operations, including laundry, maintenance, cleaning, and perimeter checks.
• Complete random rounds a minimum of once every hour
• Accurately complete required paperwork for any shift, including Unusual Incident Reports
• Keep the daily log of participant information and shelter happenings up to date with relevant and thorough information.
• Carry out Shelter guidelines and maintain a peaceful environment at all times
• Communicate any participant concerns to the Program Manager, Resource Specialists, and other Residential Team Members, and assure a shift note is sent out at the end of each shift.
• Participate in debriefings at each shift change.
• Complete required data entry in a timely and accurate manner.
• Issue receipts for donations as appropriate.
• Allocate participant beds, logging information in the shelter database.
• Recruit participant volunteers for the chore list.
• Train, assist, and supervise participant volunteers in completing their assigned chores.
• Work as independent leaders with volunteers and participants.
• Supervise participant volunteers at all times.
• Answer the telephone, taking messages as appropriate
• Safeguard the inside and outside areas of the shelter
• Prepare coffee and ensure it is ready by 7:30 am during the week, 8:30 am on weekends, and assist with breakfast prep and other assistance needed in the kitchen as needed.
• Ensure cleaning procedures are followed after meal preparation when participants are utilizing the kitchen.
• Provide…