Trauma Program Manager

This is a full time position working day shift at Northwest Medical Center - Level III Trauma Center!

The Trauma Program Manager coordinates and maintains a comprehensive trauma program to support high-quality patient care, regulatory compliance, and continuous performance improvement. This role oversees trauma system development, quality initiatives, registry management, accreditation readiness, and staff education. The Trauma Program Manager partners with clinical and operational leaders to ensure trauma services meet state designation, American College of Surgeons (ACS), and organizational standards while promoting program effectiveness and growth.

• Coordinates daily operations and ongoing development of the facility trauma program in alignment with regulatory and accreditation requirements.
• Serves as the primary liaison for trauma services, collaborating with medical staff, nursing leadership, pre-hospital providers, and external agencies.
• Develops, implements, and maintains trauma program policies, procedures, and clinical protocols.
• Oversees trauma registry operations, ensuring accurate, timely data collection, validation, analysis, and reporting.
• Monitors trauma performance metrics and outcomes, identifying trends and leading performance improvement initiatives.
• Leads trauma-related quality improvement activities, including case reviews, peer review support, and corrective action planning.
• Supports preparation for state designation, ACS verification, and regulatory surveys, maintaining documentation and audit readiness.
• Coordinates and delivers education and training programs related to trauma care standards, protocols, and best practices.
• Partners with Emergency Department and hospital leadership to align trauma program goals with organizational objectives.
• Supports community outreach, prevention initiatives, and collaboration with regional trauma systems and emergency medical services.
• Provides operational guidance during trauma-related events to promote adherence to established protocols.

• 3-5 years of clinical nursing experience in emergency or trauma care required

• Knowledge of trauma systems, clinical protocols, and emergency/critical care standards.
• Knowledge of trauma registry management, quality improvement methodologies, and regulatory compliance requirements.
• Ability to analyze clinical and operational data to identify trends and improvement opportunities.
• Ability to coordinate multidisciplinary initiatives and collaborate with physicians, nursing staff, and external partners.
• Strong organizational and project management skills.
• Effective written and verbal communication skills.
• Proficiency with registry databases and clinical documentation systems.

• RN - Registered Nurse - State Licensure and/or Compact State Licensure as applicable by state law required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• CEN - Certified Emergency Room Nurse preferred or
• TNCC - Trauma Nursing Core Course preferred or
• ENPC - Emergency Nursing Pediatric Certification preferred or
• Clinical Area of Specialty Certification Trauma Certified Registered Nurse (TCRN) preferred

Northwest Medical Center (NMC) is a 287-bed hospital, Level III Trauma Center, Women's Center, and a large physician group, we offer you a variety of settings in which to work. Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees. NMC provides a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role.

With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, NMC is a great place to work. Accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment.

This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a…