Clinical Services Manager Endoscopy

Primary City/State:
Tucson, Arizona

Department Name:
Endoscopy-Hosp

Work Shift:

Day

Job Category:
Clinical Care

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day. The Endoscopy lab at Banner University Medical Center Tucson is a fast paced unit with a high volume of patients seen each day.

We do a wide variety of procedures in our department ranging from diagnostic colonoscopies to advanced endoscopic procedures utilizing up to date and advanced technologies. As the Clinical Services Manager overseeing the Endoscopy team you will bring your leadership experience and passion for health care to our Endoscopy department! You will have the opportunity to build relationships with leaders and staff (a mix of schedulers and technicians) with the goal of making an impact on our patients at such an important time in their lives.

You will be a leader that embraces change and can be an active and engaged change agent; dedicated to the needs of our patients and families. Steadfast to safe, kind, effective, efficient, evidenced-based and high quality clinical care, outcome focused and solution oriented.

This is a Full Time Day Shift opportunity. Mon-Fri .

This position provides supervision and support of clinical operations, staff, and patients. Manages finances and personnel to ensure appropriate allocation of resources in providing quality patient care.

• Provides and facilitates patient centered care and patient flow and serves as a resource to employees for clinical and managerial support. Promotes and participates in interdisciplinary patient care planning and education. Assesses appropriate level of care for patient population. Elevates utilization or care plan issues to leadership as appropriate.
• Ensures effective use of resources, equipment and supplies. Identifies and adjusts staffing levels needed to meet changing workload projections and provide safe, quality patient care. Ensures smooth and efficient patient care management.
• Assists with the development of budgets and ensures that targets are met.
• Serves as a resource to patients, families, physicians, and staff by interpreting policies and facilitating care. Provides departmental leadership by demonstrating effective communication skills, problem solving, and proactive conflict resolution to internal and external customers in situations.
• Hires, leads, mentors, develops, and evaluates staff in a manner that promotes engagement, productivity, and ensures competencies. Mentors staff to increase clinical skills, critical thinking, problem solving skills and promote retention. Conducts individual and team goal setting, performance planning and evaluation.
• Supports change and participates in the development, interpretation, implementation and evaluation of process improvement and quality management activities. Works with staff to make necessary changes.
• This position facilitates smooth coordination of care to ensure patient care needs are met while maintaining quality standards in a financially responsible manner. Performs work with minimal supervision. Assures efficient operations to meet customer needs. Internal customers include physicians, staff, and management. External customers include patients, families, and surrounding community.

• Must possess a strong knowledge and understanding of clinical care as normally obtained through the completion of an associate’s degree in nursing,…