QMS Manager

QMS Manager – Tucson, Arizona – Onsite (start date: 6/1/26)

Lead and promote a team to effectively implement process improvement across the company, defining quality assurance processes and standards to strengthen our QMS and ISO 9001 certification.

Up to 20% domestic and international travel.

• Oversee the process improvement quality team and projects, including day‑to‑day management (people, budget), progress toward roadmaps, and compliance with training and all MTS business policies.
• Establish objective criteria for individual and team performance assessment.
• Define and implement effective processes for development and operations of the organization, monitoring effectiveness and associated tools such as documentation, training, dashboards, etc.
• Manage, maintain, and improve the Quality Management System (QMS) focusing on internal customer satisfaction.
• Full scope of ISO 9001:
  
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• Lead, mentor, and coach process owners, local and global teams to ensure effective change control, including implementation, maintenance, and improvement of processes, and process standardization.
• Plan, manage, and drive the internal audit program and risk list to enhance the company’s productivity.
• Collaborate cross‑departmentally to apply process corrections or implementations for improved productivity.
• Lead cross‑departmental root cause investigations (or company process RCAs) in conjunction with the Product Quality Manager and champion the company’s corrective action system.
• Lead enhancement of business processes; identify and implement opportunities to streamline and improve processes.
• Implement regular learning sessions across the organization to instill a quality culture of accountability.
• Identify new processes and procedures to increase the performance and effectiveness of the Quality Department.
• Own and improve critical to quality processes such as our Product Release Gates and Serious Quality Problem “Juhin” process.

• Degree in Engineering, Administration with 10+ years’ experience or MS Degree with 8+ years of experience.
• Experience with Quality Management (comprehensive understanding of ISO 9001:2015 or similar).
• Minimum of ten (10) years of quality experience.
• Minimum of seven (7) years of direct quality process experience.
• Strong leadership and collaboration skills.
• Strong foundation on process improvement tools and problem‑solving techniques.
• Experience managing a quality team.
• Knowledgeable in process improvement techniques such as PDCA, PFMEA, DMAIC, Lean Six Sigma, A3, 8D, SCARS, ISO standards, causal analysis (5 whys, root cause analysis).

• ASQ certifications such as Certified Quality Engineer (CQE), Reliability Engineer (CRE), Manager of Quality/Organizational Excellence (CMQ/OE).
• Influence management skills; demonstrated ability to work constructively across all functions of the organization, including customers and suppliers.
• Excellent communication and presentation skills (articulate and persuasive).
• Good understanding of Lean and Agile methodologies.

Komatsu embraces diverse backgrounds and unique perspectives. We are committed to building a workforce reflective of the communities we serve and to pursuing a sustainable future that creates value together.

Komatsu is an Equal Opportunity Workplace and an Affidavitative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.