US-DC Area Manager , Quality

Job Description

At Hello Fresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The Hello Fresh Group now includes our core brand, Hello Fresh, as well as:
Green Chef, Every Plate, Chefs Plate, Factor_, and Youfoodz.

Factor brand of Hello Fresh is seeking Area Manager I Quality associates. The Area Manager I, Quality Associates will lead our QA teams to ensure Good Manufacturing Practices (GMPs) and sanitation meet our high-quality standards to provide the best service to our customers.

You will ….

• Provide employee instructions to provide advice on how to perform their task (QA checks, documentation, expectations).
• Work towards continuous improvement in all areas. Ensure all actions better the business of Hello Fresh and do not break any company policies.
• Maintain accurate documentation regarding GMPs, HACCP, processing analysis and environmental monitoring
• Coach QA employees to follow company procedures
• Train new employees on standard operating procedures
• Ensure that the daily workload is equally distributed based priority and ability
• Report defective materials or questionable conditions QA Manager
• Occasionally required to inspect products or surfaces using tools such as thermometer, gas analyzers, food scales, gas analyzer
• Update quality numbers in the computer system; can use a computer and type/data entry using computer programs
• You will provide guidance to employees by coordinating work and resolving problems for their QA team.

You are…

• A leader that fosters team cooperation for a large group of employees
• Maintain momentum and keeping employees on task to meet goals and deadlines
• Leadership: train and develop a large group of employees, ongoing process improvement
• Performance Management: for assigned production lines, hiring, promotions, performance reviews
• Problem Solving/Analysis: professional, confidential
• Results Driven
• Communication Proficiency: speak to employees with tact and diplomacy
• Time Management: tracking/monitoring production and maintaining productivity
• Technical Capacity:
  Sanitation, food safety & quality, computer literacy to input information into the computer
• Learning Orientation: able to take direction and relay information to employees

At a minimum, you have…

• Associate’s Degree or related field experience
• 1 or more years of related experience
• Expected to obtain certification as a power material handling equipment operator
• Plus, HACCP Certified
• Plus, if bilingual in Spanish
• Basic math skills (addition, subtraction, multiplication, division and fractions).
• Basic computer skill knowledge.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to Hello Fresh meal plans (Hello Fresh, Green Chef, Every plate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serv