Retail Clerk - Willow

Retail Sales Associate

Compensation: 15.15 USD hourly

The Retail Sales Associate is responsible for assisting customers in making purchases, merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times.

• Smile and greet customers entering unit; answer customers' questions, and provide information on company products, promotions, and policies. Thank each customer.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation.
• Turn in cash drawer and sales reconciliation at shifts' end.
• Assist with special events.
• Maintain awareness of safety issues, and report them immediately to manager.

• Partial high school education;
  High School Diploma/G.E.D. preferred.
• Mathematical skills.
• Interest and knowledge in Washington, DC's landmarks, monuments and memorials preferred.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and ability to recognize when a problem has occurred and communicate it to management.

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
• Withstanding temperature extremes in indoor/outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including ability to understand speech of customers and co-workers and speak clearly in English.
• Constant communication with other employees in a sometimes fast-paced environment.
• Physical attendance in unit to perform duties.
• Ability to stand for entire work day.

• Knowledge of cash register/computer used in unit.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.