Assistant Store Manager - PT

Acima Assistant Store Manager-PT

At Acima, our mission is to empower individuals and families by providing accessible Lease‑To‑Own solutions that enhance their quality of life with ease of access to the things they need and want. We are a leader in the Lease‑To‑Own space, offering customers the ability to acquire their dream products without the constraints of traditional financing. Acima has over 30,000 retail partners and is growing daily, driven by innovation, integrity, and customer satisfaction.

The Assistant Store Manager‑PT reports to the Store Manager and assists with account management, sales activities, and customer service. The role collaborates with Acima retail partners to process credit applications and web orders, convert them into Acima credit customers, review lease applications, promote Acima’s leasing benefits, and drive conversions in partner store locations.

The position is paid hourly in accordance with Acima’s payroll procedures, ranging from $15.00 to $16.49 per hour.

• Drive customer growth through appropriate channels (web, partner stores, walk‑ins)
• Listen, identify, and fulfill all customer needs in a timely manner
• Educate customers on Lease‑To‑Own terms, payment terms, benefits, and the application process
• Close the sales cycle by converting applications that include in‑store and web orders
• Work cooperatively with Acima partner stores in all operational aspects
• Report to and communicate with the Store Manager regarding store and coworker activities and performance

• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease‑To‑Own process
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues

• At least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time‑management skills and the ability to multi‑task
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Consistent in‑person attendance

• Award‑Winning Culture
• Career Growth Opportunities
• Weekly Pay
• Discounts from Acima partners

This is a Part‑Time position. Work days and hours vary from Monday through Sunday, including evenings and weekends.

The Assistant Store Manager is required to talk and listen to coworkers and customers, stand, walk, bend, kneel, stoop, crouch, crawl, and climb periodically throughout the day.

Acima is an equal opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, with no regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, or any other protected status. This statement applies to all aspects of employment, including hiring, promotion, and termination.

This excerpt from the full job description is not intended to be all-inclusive; other related duties may be required to meet the ongoing needs of the business. Acima is proud to be an equal opportunity employer.