Retail Sales Lead

Take your first step into leadership as a Retail Sales Lead
! You’ll earn $21.50/hour (Base $17.50 plus bonus of $4.00+ per hour) while mastering skills in developing future leaders. You will model and drive a WOW Customer Experience‑focused selling culture, and provide consistent leadership and support to achieve or exceed sales and profitability goals. This role exemplifies the mission and values of Road Runner Sports and reports directly to the Retail Store Manager.

• Road Runner Sports was recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over 41 years ago.
• We have 52 stores across the country and are growing.
• Our Six Pillars are:
  Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.

• Maintain a positive can‑do attitude and be open to feedback.
• Maintain a branded store experience through consistent visual execution, standards, and recovery.
• Develop, support, and retain a high‑performance customer team through consistent coaching, training, and recognition.
• Ensure a WOW customer experience, including visual execution/standards and customer engagement.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales & KPI results.
• Assess and analyze business trends utilizing all available reporting to solve business opportunities and take appropriate action.
• Validate and ensure execution of all omni‑channel initiatives.
• Validate and ensure execution of all customer loyalty initiatives and activities.
• Assist store leadership in managing team member attendance and utilizing the labor flex tool to meet business needs.
• Organize, plan and execute all visual merchandising in store in partnership with the entire management team.
• Address and resolve employee issues and concerns with appropriate partnership.
• Support and maintain strong inventory management and data integrity routines.
• Support and maintain strong operational execution and compliance activities.
• Support and maintain a safe work environment through ongoing safety training.
• Consistently coach and role‑model the selling behaviors that support the WOW Experience and the “100% Commitments.”
• Show availability and flexibility to scheduling needs of the business, including irregular hours, evenings and weekends.
• Consistently conduct Quality Reviews (QRs).
• Conduct new‑hire training for all Fit Experts including “Perfect Fit Finder.”
• Prepare and conduct thorough team meetings specifically highlighting retail initiatives and areas of focus.
• Effectively open, close the store, and lead the sales floor in the absence of the Store Manager.
• Other essential duties may be assigned from time to time.

• High School diploma or equivalent required;
  Associate’s degree from an accredited college or university and 1 year of related experience preferred, or equivalent combination of education and experience.
• Minimum of 1+ years of relevant leadership experience in a fast‑paced specialty retail selling culture is preferred.
• Leadership skills including excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem‐solving, sound decision‑making skills, effective delegation, validation, and the ability to efficiently execute daily priorities.
• Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business.
• Ability to perform the basic functions of the job.
• Effective interpersonal communication skills in both verbal and written format.
• Must demonstrate an openness to feedback and be open‑minded and adaptable to changing priorities.

• Earn competitive pay plus bonus potential.
• Receive exceptional training to grow your career.
• Contribute to an outstanding team as you drive in‑store sales.
• Enjoy discounts on all the latest gear and footwear.
• Enjoy free running and walking events.
• Take pride in merchandising and maintaining an immaculate workplace.

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report and will be carried out in accordance with local, state, and federal laws.