Community Specialist | Scottsdale Fashion Square

Community Specialist | Scottsdale Fashion Square

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth‑focused environment for our people.

The Community Specialist is responsible for executing the store’s community strategy, engaging the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners, providing synergistic value. The Community Specialist also delivers a world‑class guest (customer) experience when working on the floor, bringing a community perspective into the guest connection.

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations and guest experience, to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

• Must be legally authorized to work in the United States.
• Must have reliable transportation and the ability to travel to the assigned store.
• 1 year cumulative experience in customer service, engagement, grassroots marketing, brand engagement, or community building.
• High school diploma or GED (preferred).

• Education:
  
  high school diploma, GED, or equivalent or higher.
• Experience building or maintaining relationships with clients, groups, or partners; motivating team members to achieve goals or activities.

• Inclusion & Diversity: Creates/supports an inclusive environment that values and celebrates differences.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
• Planning and Organizing: Plans and organizes work efficiently to ensure completion in alignment with priorities.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections and diverse perspectives.
• Learner Mindset: Is curious, open to feedback, and pursues learning and new skill development.
• Self‑Leadership: Takes personal responsibility for actions; inspires others to support goals and initiatives.
• Interactive Communication: Conveys information effectively and understands information shared while interacting with others.

• Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at community event locations.
• Work involves building relationships with new people, strengthening community partnerships, and…