Retail Store Manager

Address 2990 North Campbell Avenue, Tucson, AZ, 85719, US

Schedule Full time

Job Type Permanent

Title: Retail Store Manager

Location: Tucson, AZ

Compensation: [Information not provided]

As a Retail Store Manager (RSM) with Wireless Vision, you will represent the T‑Mobile brand, manage daily store operations, and drive sales results while leading a team with integrity.

• Full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Spend majority of business hours on the sales floor greeting customers, coaching employees, and running the business.
• Meet and exceed organizational and individual performance goals.
• Provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T‑Mobile standards.
• Motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

• 2-3 years of management experience in retail or another customer‑focused environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays as required by the business.
• High School diploma or GED required; college degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem‑solving skills.
• Competence in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred for certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug‑Free Workplace.