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Customer Experience Lead - Store Ops & Coaching
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-07-16
Listing for:
JCPenney
Full Time
position Listed on 2026-07-16
Job specializations:
-
Retail
Retail Associate/ Customer Service
Job Description & How to Apply Below
JCPenney in Tucson, AZ is seeking a Customer Experience Supervisor I who will drive profitable sales growth by coaching associates, leading customer service initiatives, and delivering checkout experience strategies.
You will model service excellence, schedule staff for peak times, mentor cashiers, and coordinate training while aligning with iCAP and rewards programs. The role emphasizes leadership, accountability, and a One Team mindset.
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