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Experience Lead - Retail PetCare & Service
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-07-31
Listing for:
PetSmart
Full Time
position Listed on 2026-07-31
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager, Retail Support
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company’s vision, mission, values, and strategy. This role drives customer loyalty and promotions, engaging with pet parents in-store and online to meet targeted results.
The position shares responsibility for safety, store cleanliness, merchandising, and associate engagement, with opportunities to influence store events and partnerships.
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