Dispensary Associate - Part Time
Listed on 2026-09-26
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Retail
Retail Associate/ Customer Service, Customer Service Rep
- Trulieve is hiring part-time Dispensary Associates to provide compassionate customer service, educate patients about cannabis products, and ensure compliance with state regulations in a fast-growing medical cannabis industry.
- The company emphasizes natural, high-quality products grown in controlled environments designed to alleviate symptoms from serious medical conditions like cancer, working closely with physicians for proper dosage.
- Key responsibilities include processing orders, assisting with returns, handling customer inquiries, maintaining workstations, and supporting online orders and deliveries when needed, requiring strong communication, cash handling, and interpersonal skills.
- Applicants must be at least 21 years old (18 in some states), have a high school diploma or equivalent, valid driver’s license for delivery roles, pass background checks, and be flexible to work evenings, weekends, and holidays with a pay rate starting at $15.45/hour plus tips.
An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.
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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
Requisition :18617
Remote Work Available:No
Job Title: Dispensary Associate – Part-time
Department:Retail
Reports To:General Manager
FLSA Status:Regular Non-Exempt
Pay:$15.45an hour (position is also eligible for tips)
The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.
KEYDUTIES AND RESPONSIBILITIES:
- Provide exceptional customer service to customers, guests, and coworkers.
- Provide empathy and compassion to patients.
- Provide the Tru Experience through elevated patient service standards, behaviors, and product knowledge.
- Assist Managers and Shift Supervisors with returns in accordance with company policy.
- Prepare and process patient orders in a timely and efficient manner.
- Follow Trulieve Policies and Procedures.
- Work directly with the leader on duty to enhance the customer experience.
- Assist customers with any product or device issues.
- Work with leadership and management to find solutions to customer issues.
- Document customer issues and concerns on the customer's profile.
- Maintain a clean and well-stocked workstation throughout the shift.
- Any other task(s) as assigned by Management.
* Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.*
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