Sales Consultant

Job Summary

The basic function of the Sales Associate is to sell La‑Z‑Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals, maintaining the trust and loyalty of all customers, and providing the highest level of customer service.

• Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers
• Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La‑Z‑Boy
• Complete all sales paperwork and customer service issues in a timely manner
• Attend and participate in company training, store meetings
• Assist in training, coaching and developing new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Follow company procedures and policies, including policies against harassment, attendance, sales policies and procedures and customer interaction
• Perform a minimum number of house calls to customer homes
• Maintain a sales average consistent with Company Standards

• High School diploma or GED
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Vocational or technical training in field of study
• Bending, lifting, and standing for long periods of time
• Reliable transportation to drive to customer homes

• Previous selling experience and ability to close a sale strongly preferred
• Organizational and problem‑solving skills
• Understanding and ability to use computer technology

• Bending, lifting, and standing for long periods of time
• Interaction with customers and co‑workers, focus and concentration

• Health Insurance through Blue Cross/Blue Shield
• Optum for Prescriptions In‑Network
• Dental and Vision Insurance
• Paid Vacation
• 401(k) with match
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Paid Training
• Health Savings Account – Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program – Counseling sessions, financial and legal resources

• Training Pay: $22.50 per hour for two weeks (no commission)
• After Training:
  Base pay plus commission, potential annual earnings $46,800 – $90,000+
• Commission:
  Uncapped monthly commission ranging from 6% to 7.5% on individual written sales, based on meeting specific individual sales goals
• The company will not pay less than state/local minimum wage requirements

40 hours per week

At La‑Z‑Boy Incorporated, we are an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodation by emailing our recruiting team at recruiting@la‑z‑ or by calling .