Sr. Services Account Manager

Job Overview

As a Senior Services Account Manager at Trane Technologies, you will join the best-in‑class Commercial HVAC team. This role focuses on building efficiency and sustainability with our Service offerings. You will develop long‑term customer relationships with building owners, strengthen our existing customer base, and provide total solutions for the most energy‑efficient buildings.

• Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Conflict Management:
  Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
• Consultative Selling:
  Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Initiative:
  Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
• Industry and Market Analysis:
  Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Prioritization:
  Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Problem Solving:
  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Team Selling:
  Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

• 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a 4‑year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and grow existing account relationships.
• Strong financial and business acumen and self‑starter mindset.
• Available for local travel.
• Driver’s license: must hold a valid license for at least 12 months with no major violations.

Annual base salary range: $ - $

Compensation type:
Salary

Incentive eligible:
No

Sales commission eligible:
Yes

Disclaimer:
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country.

• Benefits kick in on Day One for you and your family, including health insurance and holistic wellness programs that include generous incentives.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401(k) match up to 6%, plus an additional 2% core contribution: up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:
Benefit offerings may vary depending on collective bargaining agreements and local/state regulations.

Safety‑sensitive role:
Yes. Additional drug screening may be required.

We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.