Sales Representative

Who We Are

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people‑first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. First American is an equal‑opportunity employer in every sense of the term. For more information, please visit

In support of the Sales strategy for the assigned territory, you will develop and retain a quality residential client base of real estate professionals—including agents, brokers, lenders, builders, attorneys, and others—through acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division's products and/or services.

• Build client relationships, secure new orders from new customers, and maintain and expand business with the existing client base
• Compile lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources, and develop and execute a call plan for qualified real estate agents, brokers, lenders, and attorneys
• Assess individual client needs and develop, present and implement a plan to meet those needs
• Be highly visible in the marketing area by attending real estate industry functions and participating in community and real‑estate events
• Collaborate with internal marketing teams to develop local marketing content (print, electronic) and social media presence to drive brand awareness and support the sales strategy
• Effectively create or adapt and deliver presentations to customer groups, target customers, agents and others
• Interact daily with other work groups (Operations, Marketing and Escrow branches)
• Communicate proactively with and respond in a timely manner to clients

• Listen to customers and understand their needs and objectives to better respond and provide solutions
• Apply diplomacy and tact
• Demonstrate persistence, tenacity and consistency in pursuing revenue opportunities
• Strong interpersonal communication skills
• Flexible and able to adapt strategy to changing conditions
• Understand market and competition with the ability to identify external threats and opportunities
• Persuade and influence others
• Strong negotiation skills
• Maintain a professional appearance and provide a positive company image to the public

• 2–5 years of successful residential Title/Real estate industry experience
• Proven track record of meeting and exceeding sales goals

• Valid driver’s license

First American embraces individuality, supports it, and thrives on it! Our People‑First culture is inclusive for all employees. You are free and encouraged to bring your entire, unique self to work. First American offers a comprehensive benefits package—including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan—based on eligibility.

Pay is based on a number of factors that may include job‑related knowledge, skills, experience, business requirements and geographic location.