Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Full Time, Tucson, AZ

$36,000 - $70,000 per year, including base salary plus commission and bonus opportunities.

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Profit sharing
• Licensing reimbursement after 3 months
• Signing bonus available for pre‑licensed professionals

As a local State Farm agency, we are looking for an energetic, goal‑driven, and sales‑minded individual to join our team as an Outbound Sales Consultant. This role is ideal for someone who enjoys building relationships, making outbound calls, identifying customer needs, and helping customers choose insurance products that protect what matters most.

This is also a strong opportunity for someone who is interested in long‑term growth within the insurance industry. If you aspire to become a trusted community advisor, grow into a leadership role, or one day lead your own business, this position can help you build the business knowledge, sales skills, and agency experience needed to take that next step.

You will gain hands‑on experience in agency growth, customer acquisition, consultative selling, and daily agency operations while learning what it takes to run a successful insurance business.

• Make outbound calls to prospective customers, warm leads, internet leads, and existing customers.
• Ask discovery questions to understand customer needs and identify coverage opportunities.
• Provide information on available insurance products, including auto, home, life, health, and other State Farm products.
• Build and maintain relationships with new and existing customers across multiple product lines.
• Follow up consistently with leads and customers to help move conversations forward.
• Support agency growth through cross‑selling, account rounding, and customer retention efforts.
• Participate in marketing and outreach efforts to increase awareness within the community.
• Maintain accurate customer records, notes, follow‑up activity, and documentation.
• Work alongside the agency team to provide a consistent and professional customer experience.
• Support daily office operations as needed, including scheduling, documentation, and service‑related follow‑up.

• Sales‑driven, competitive, and motivated by goals.
• Comfortable making outbound calls and following up with leads.
• Confident starting conversations and building relationships.
• Coachable and open to feedback.
• Professional, dependable, and organized.
• Able to ask strong discovery questions and provide consultative guidance.
• Interested in growing within the insurance industry.
• Comfortable working in a fast‑paced agency environment.

• Sales experience preferred, including inside sales, outside sales, retail sales, telemarketing, or customer‑facing sales.
• A successful track record of meeting sales goals or quotas is preferred.
• Ability to effectively relate to customers and build trust.
• Strong communication and follow‑up skills.
• Property & Casualty license preferred or required.
• Life & Health license preferred or required.
• Must be willing to obtain required insurance licenses if not already licensed.

This role offers more than a sales position. You will have the opportunity to learn how a successful insurance agency operates, develop your sales and business skills, and grow toward future leadership opportunities. For the right person, this can be a pathway toward becoming a State Farm agent.

If you are motivated to succeed, enjoy helping people, and can see yourself growing in this role, we encourage you to apply. We will follow up with qualified applicants regarding the next steps in the interview process.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.