Retail Sales Associate

$15.75 to $18.50 per hour. Commission structure allows you to earn up to an additional $2.58 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Flexible schedule: most stores open 9 AM to 6 PM; many closed on Sundays.
• Earned Wage Access program available from the second day of employment, allowing withdrawal of up to 50% of wages earned, up to seven times per payroll cycle.
• Unlimited commission in addition to hourly base pay.
• Paid vacation: one week after six months; additional week after one year; two weeks on each anniversary thereafter.
• Sick/personal time: 8 hours after six months; 16 hours each anniversary thereafter.
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per year for eligible full‑time employees.
• Access to over 10,000 discounts from 1,000+ partner companies.
• Auto‑enrollment in the First Cash 401k program after six months.
• First Cash Pet Insurance program.

The Full‑Time Pawnbroker / Retail Sales Associate works in a pawn store, handling sales, loans, and customer service on both the lending and retail sides. The role involves engaging with customers, processing transactions, and maintaining the sales floor.

• Greet and interact with customers to build rapport and recommend financial solutions.
• Execute opening, closing, and daily procedures as required.
• Keep the sales floor clean, stocked, and merchandise displayed.
• Process sales and loan transactions in compliance with company and regulatory policies.
• Handle cash and negotiable items securely.
• Answer incoming calls per company standards.
• Communicate legal aspects of pawn and buy‑back transactions to customers.
• Collaborate with coworkers and managers to create a positive customer experience.
• Complete required training successfully.
• Perform other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Capable of standing, stooping, walking, climbing, pushing, pulling, and lifting for extended periods.
• Ability to handle firearms and obtain fire‑arm certification.
• May be required to assist customers outside the building or retrieve items from external storage.
• Minimum age 18 years.
• High school diploma, GED, or equivalent experience.
• Strong customer‑service orientation and teamwork.
• Ability to multi‑task in a fast‑paced environment.
• Proficient in basic math calculations.
• Prior cash‑handling experience preferred.
• Flexibility to work multiple locations and non‑traditional retail hours, including weekends and holidays.
• Computer literacy and proficiency with POS systems and common office machines.

Applicants who are bilingual are encouraged to apply.

The commission incentive plan is proprietary to First Cash. Pawnbrokers can earn between 2% and 8% commission based on the gross profit of their personal performance. Detailed information will be provided during the interview.

First Cash Holdings, Inc. is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are available for qualified individuals with disabilities.