Customer Sales Agent

Afni, Inc., a pioneer in customer engagement and business optimization solutions, is seeking a motivated and customer-oriented Customer Sales Agent. This position is critical in fostering client relationships and expanding sales growth by using tailored solutions. As a Customer Sales Agent, you will leverage deep product knowledge to provide clients and potential customers with detailed information and support, driving sales and maintaining the company's reputation for exceptional service.

Your role will directly impact our continuously striving efforts to enhance client satisfaction and business performance through effective sales strategies and excellent communication.

Responsibilities

• Engage with potential and existing customers to explain product offerings and promotions.
• Handle customer queries and feedback efficiently, ensuring a high level of customer satisfaction.
• Meet daily, weekly, and monthly sales targets by executing effective sales strategies.
• Document and report on customer interests and buying trends, contributing to sales improvement strategies.
• Maintain awareness of all product updates, changes, and capabilities to ensure accurate information is provided to customers.

Required Skills

• Strong understanding of sales principles and customer service practices
• Excellent communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Proficiency in CRM software and MS Office