Sales Program Manager

Purpose

As a member of the sales team, elaborates Clinisys solutions to primarily non-technical marketing and sales audiences and is an expert on Clinisys solutions during the sales engagement, while performing customized client assessments, solution recommendations and proposals. Champions customer conversions to Clinisys Laboratory Solutions and relevant product upgrades. Collaborates with Sales, Marketing, and Services teams to continually improve proposals and demonstrations, optimization, including supporting collateral, scripts, discovery process, best practices, sharing expertise/training and guiding solution development for complex sales.

Clinisys’ AI Philosophy:

Building an AI first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier, safer communities.

Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. Every team member must help drive an AI first sense of purpose and urgency.

Essential Functions

• Collaborate with Sales Team in a complex sales environment to identify and uncover customer business goals, needs and pains leveraging knowledge of product and market.

• Perform assessments of workflows and product adoption for existing and new customers

• Partner with Regional Sales VPs and Account Executives to create strategic and technical sales strategies, presentations and proposals and help coordinate complex demonstrations.

• Leverage approved AI-enabled tools to analyze customer data, adoption patterns, migration readiness indicators, and common conversion barriers in order to support targeted account strategies for migration to the current Clinisys cloud based solutions.

• Elaborate the value proposition of Clinisys solutions through customized product proposals and presentations

• Manage, complex proposals, including project management and delivery timelines of conversions/migration to CLS.

• Provide product gap analysis from Sales perspective to Product Management and Product Development.

• Develop and create customer facing collateral, resources, and presentations to support efforts as a trusted expert

• Apply AI responsibly to improve sales program execution, including developing customer segmentation insights, creating scalable migration collateral, summarizing discovery findings, identifying proposal inconsistencies or gaps, and recommending process improvements while maintaining appropriate data privacy, security, and compliance standards.

• Other duties as assigned.

Skills needed to be successful

• Demonstrated strength in collaboration and teamwork.

• Superior organizational and time management skills

• Excellent written and verbal communication skills

• Confidently able to present to all audiences up to the C-Suite level

• Successfully influence clients, peers, and leaders

• Ability to learn new products quickly and fluently

Required Experience & Education

• Bachelor’s degree in Business, Healthcare, or other relevant discipline

• 5 years’ experience in sales, product management, proposal management, support, or solution consulting

• Experience and demonstrated ability to use AI-enabled productivity, analytics, or sales enablement tools to support research, account planning, content development, process improvement,…