Expansion & Retention Leader — AI‑Driven Account Management
Listed on 2026-09-25
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Sales
Account Manager, Customer Success Management, Client Relationship Management -
Management
Account Manager, Client Relationship Management
Gusto is seeking a Leader of Account Management to guide a 12+ person team through the entire customer lifecycle post‑sale, focusing on value realization, activation, and durable retention. The role emphasizes coaching for AI‑native workflows and maintaining a high performance bar to deliver outcomes.
The position requires 5+ years leading SaaS/account management teams, expertise in value‑based selling, and strong forecasting.
We have an opening for a Expansion & Retention Leader — AI‑Driven Account Management in AZ, United States within Sales.
We appreciate your interest in this position.
Join Monograph and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Expansion & Retention Leader — AI‑Driven Account Management role at Monograph, based in AZ, United States.
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