Public Safety Telecommunicator - Lateral

Lateral Public Safety Telecommunicator

Oro Valley Police Department (OVPD) continuously accepts applications for Lateral Public Safety Telecommunicators. Interested applicants are encouraged to complete an on-line application. Hiring processes are conducted when OVPD has an employment vacancy, as well as, enough Lateral Public Safety Telecommunicator applications to run a competitive process. During these periods, applicants will be contacted and asked to complete a separate background packet.

If you have any specific questions about the position or the process please contact Mitch Olive at  or ovpdrecruiting.

To be considered a Lateral Public Safety Telecommunicator you must:
Currently be employed as a Police Dispatcher and preferably have two years of continuous police dispatching experience. Experience will be considered on a case by case basis.

For candidates who have two or more years of experience in a Public Safety Telecommunicator position, you will receive a signing bonus of $5,000.01 paid in three installments. The first installment will be paid at the completion of FTO, the second will be paid after completion of the probationary period, and the final payment will be paid after completion of the second year with a rating of successful or higher.

At the start of employment, you will receive 80 hours of administrative leave and 80 hours of sick leave.

ACJIS certification or ability to complete one within 6 months. Desirable qualifications are Spillman CAD experience and Vesta E911 Phone System experience.

Disqualification standards include:
Participation in any serious crime, any misdemeanor conviction involving narcotics, drugs, marijuana which OVPD in its sole discretion deems serious, excessive or inappropriate. Since the age of 18, not have been convicted of domestic violence. Any illegal use of opiate narcotics, hallucinogens, and/or other dangerous drugs (Includes LSD, PCP, Peyote, Mescaline, Codeine, heroin, morphine, opium, psilocybin, cocaine, hash, speed, "X" or Ecstasy, barbiturates, etc.)

which OVPD in its sole discretion deems serious, excessive or inappropriate. Any history of disregard for traffic laws with such frequency so as to indicate disrespect for traffic laws and a disregard for the safety of other persons on the highway. Negligence in maintaining financial responsibility. Failure to follow Application & Background instructions.

This position is skilled emergency service work that involves receiving emergency 911 and non-emergency requests for police assistance, determining nature/urgency of calls, initiating police or other emergency personnel action and maintaining close contact with field units to monitor response and needed support requirements. The position of Public Safety Telecommunicator requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations.

Work may be done separately or in conjunction with other Public Safety Telecommunicators and Public Safety Telecommunicators may assist in training, teaching and basic operational equipment management. The position of Public Safety Telecommunicator requires rotating shift assignments and overtime in accordance with maintaining a fully operational 24 hour facility.

Essential functions include:
Receiving and responding to emergency and non-emergency calls including enhanced 911, and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone and radio systems and computer-aided dispatch (CAD) systems;
Processing and evaluating information received, prioritizing calls and dispatching required units and/or agencies;
Monitoring and coordinating police unit activity and assignments via police radio frequencies;
Maintaining status and locations of public safety personnel;
Utilizing technology such as computers, radio systems, telephones, fax machines and other communication equipment;
Creating and maintaining automated or manual logs of public safety communications activity;
Accessing and entering sensitive data in local/state/national databases as necessary for investigative purposes;
Entering and maintaining files for persons or property pending apprehension/recovery;
Maintaining appropriate security and confidentiality of information created or encountered in the performance of assigned duties;
Keeping informed of departmental regulations, policies and procedures;
May assist in providing on-the-job training for Public Safety Telecommunicators and submit progress reports and evaluations on trainees. Regular and reliable attendance;
Shift work may be required to include nights, weekends, and holidays.

Essential knowledge and skills include:
Knowledge of applicable Town, state and Federal statutes, rules, ordinances, codes, regulations governing dispatching. Knowledge of Town and Department policies and procedures. Knowledge of law enforcement records keeping activities and…