Plumbers; -IV

Position: Plumbers (I-IV)
Service Plumber I - IV

Position Overview

As a Service Plumber (Levels I-IV), you'll play a vital role in commercial plumbing service, progressing from entry-level assistance to master-level expertise in maintaining, repairing, installing, and troubleshooting plumbing systems across diverse facilities including hospitals, schools, offices, retail spaces, and industrial sites. Work on hands-on tasks-from basic fixture repairs and preventive maintenance to leading complex service calls, crew oversight, project planning, and system commissioning-collaborating with teams, foremen, and clients to deliver code-compliant, reliable solutions that ensure safety, efficiency, and sustainability nationwide.

Our people-first culture invests in your growth at every level with structured training, mentorship, apprenticeships, certifications (e.g., backflow, medical gas), and clear advancement paths, empowering you to build a rewarding career while keeping critical plumbing infrastructure running flawlessly for communities to thrive.

Duties and Responsibilities Duties vary by level, with increasing independence, complexity, leadership, and responsibility:

• Level I (Entry-Level):
  Assist experienced plumbers with preventive maintenance, inspections, cleaning drains/fixtures, replacing basic components (washers, seals, gaskets), and minor repairs under direct supervision; perform general site support (tool/parts prep, cleanup, material handling); participate in safety briefings and learn plumbing codes, systems, and best practices through on-the-job training.
• Level II (Mid-Level):
  Independently handle routine to moderately complex repairs, installations, and maintenance (pipe repairs, fixture replacements, backflow testing, leak detection, system flushing); lead standard service calls, document work accurately, and begin mentoring Level I plumbers by demonstrating techniques and safety practices.
• Level III (Senior/Journeyman-Level):
  Lead advanced service calls with minimal supervision; perform complex diagnostics, repairs, and installations (hydronic systems, medgas, backflow prevention, boiler/pump servicing); conduct preventive programs, water quality testing, and system optimizations; provide daily guidance, training, and direction to Levels I-II plumbers; ensure code compliance and high-quality customer communication.
• Level IV (Master/Lead-Level):
  Collaborate with General Foreman, Superintendent, and Project Manager to develop service plans, labor/material requirements, takeoffs, and field surveys; oversee daily crew functions, scheduling, inspections, weekly reports (safety/production), and startup/commissioning coordination; proactively resolve issues, train/mentor the team on advanced techniques and safety, and drive efficiency across jobsites.

All levels:
Enforce and uphold strict safety protocols (daily hazard assessments, toolbox talks, PPE usage); document work, progress, and incidents accurately; actively pursue personal/professional growth in commercial plumbing practices, codes, and technologies.

Supervisory Responsibilities Varies by level:

• Level I & II:
  None (individual contributor; may offer informal guidance to lower levels).
• Level III:
  Provides coaching, mentoring, and technical guidance to Levels I-II; may lead small service crews or coordinate with subcontractors.
• Level IV:
  Direct leadership and supervision of plumbing crews; delegates tasks, monitors performance/safety/compliance, resolves conflicts, and collaborates with field leadership.

Requirements/Qualifications

• Experience (varies by level):
  • Level I: 0-2 years in plumbing, mechanical, facilities maintenance, construction, or related field; no prior commercial plumbing experience required-strong mechanical aptitude and eagerness to learn essential.
  • Level II: 2-5 years in commercial plumbing service/repair/installation; demonstrated ability to work independently on routine to moderately complex tasks.
  • Level III: 5+ years with journeyman-level proficiency; proven mastery in diagnosing/resolving advanced issues independently.
  • Level IV: 5+ years (typically 8-10+ preferred) with full mastery; experience leading crews, planning service execution, and managing complex jobs.
• Education:
  High school diploma or GED required; trade school, vocational training, apprenticeship, or equivalent preferred.
• Certifications/Licenses:
  Valid driver's license and clean driving record required; journeyman plumber license (or ability to obtain) preferred for Levels III-IV; backflow prevention certification a plus (required for higher levels); medical gas certification preferred for advanced roles; OSHA 10/30-hour encouraged (company support provided).
• Physical Demands:
  Ability to regularly lift/carry up to 50 lbs, climb ladders/scaffolding/stairs, work in confined spaces or at heights, bend/kneel/crouch, reach overhead, and use tools/equipment for extended periods; frequent standing, walking, manual dexterity, and physical stamina required.
• Work Environment/Safety:
  Primarily field-based in…