Critical Facilities Engineer, NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.

Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

This role is onsite at one of our data center facilities in Phoenix, AZ. We are looking for a Critical Facilities Engineer who knows what best‑in‑class service looks like and can make that a reality. The successful candidate will belong to a team of other electrical and mechanical‑focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems, and you want to delight customers with superior service, this role is for you.

• Work under limited supervision, both independently and within a team environment
• Manage multiple one‑time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
• Frequent contact with employees at all levels of the organization; frequent external contact with vendors

• Operate, perform maintenance and service repairs on critical data center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, etc.)
• Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
• Coordinate and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load
• Create required MOPs, SOPs and EOPs to ensure all maintenance activities are performed in accordance to them
• Additional duties as assigned by Management

• Minimum 1 year, 3+ years preferred, of “hands‑on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission‑critical facilities to include: emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switch gear and associated controls), critical and essential PDUs, UPS, switch gear, HVAC, air handling units, computer‑grade cooling systems, and building monitoring/control systems
• Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
• Ability to read commercial building blueprints and understand electrical single lines and schematics
• Knowledge of commonly‑used concepts, practices, and…