Dispatch

Experienced Trades Dispatcher

Cool Willy’s Heating & Cooling – Tucson, AZ

Schedule:

Full Time in office/Flexible

Pay: $18–$21 per hour, depending on experience

Location:

1435 S. Euclid Ave, Tucson AZ 85713

• Dispatch and schedule service technicians efficiently throughout the day
• Manage closes out technicians, assuring information, parts, and pay are correct
• Utilize Service Titan to schedule jobs, manage technician workflows, and update job statuses
• Update clients on appointment times
• Handle schedule changes, emergencies, and priority calls with confidence
• Ensure a high level of customer satisfaction through clear communication and follow-up

• Previous dispatcher experience in the trades (HVAC, plumbing, electrical, or similar)
• Hands‑on experience with Service Titan (required)
• Strong communication, organization, and multitasking skills
• Ability to stay calm and solutions‑focused in a fast‑paced environment
• Reliable, detail‑oriented, and team‑focused mindset
• Must be able to pass a background check and drug screen

• Supportive team environment
• Opportunity to grow with a respected local service company
• Competitive hourly pay based on your experience

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.