HVAC Technician

Position Summary

The HVAC Technician 1 demonstrates a level of professionalism through positive communication and appearance and provides exemplary service to our customers. This role delivers portable HVAC equipment to the customer, demonstrating skills and performance in the use, operation, and repair of all company equipment. Additionally, the technician works primarily in the shop to keep it organized, clean, and safe and learns how to check in, clean and prepare equipment for rental.

The technician supports other tech staff on large jobs.

• Communicates professionally with customers, managers, and sales engineers to schedule deliveries, pick‑ups, and service calls.
• Delivers and installs rented HVAC equipment and trains the authorized operator (or customer) on safe use.
• Directs customers to sign appropriate paperwork and keeps track of serial numbers.
• Successfully troubleshoots the operation, function, specifications, capabilities, and controls of any piece of rental equipment.
• Operates company vehicle safely and follows all company safety policies.
• Cleans and tests returned equipment, ensuring operation and appearance meet standards.
• Completes appropriate paperwork for deliveries, pick‑ups, and service calls.
• Installs flexible gas hose on both propane and natural gas applications and implements proper and safe procedures for checking gas connections.
• Works with managers and sales engineers to maintain accurate records and tracking of in‑stock and rented equipment.
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings.

• 1–2 years of experience in a service‑related role interacting with customers.
• Basic math skills.
• Mechanically inclined.
• Valid driver’s license with a clean driving record free from points.
• At least 21 years of age.
• Ability to work some after‑hours and weekend work during peak times.

Base Pay Range: $18.04 – $25.93 per hour (starting rate may vary based on position, location, education, training, and/or experience).

• Health, dental, and vision plans
• 401(k) match
• Volunteer time off
• Short‑term and long‑term disability insurance
• Accident, life, and travel insurance
• Flexible spending options
• Tuition reimbursement options
• Employee assistance program (EAP)
• Length‑of‑service awards
• Paid time off: 12–25 vacation days (based on years of service), 5 sick days, 6 holidays, 2 half‑day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day