Dispatcher, Trades ​/ Skilled Labor

Experienced Trades Dispatcher Cool Willy’s Heating & Cooling – Tucson, AZ

Cool Willy’s Heating & Cooling is growing, and we’re looking for an experienced Trades Dispatcher to join our team in Tucson! If you thrive in a fast-paced service environment, know how to keep technicians moving efficiently, and are comfortable working in Service Titan, we want to hear from you.

• Schedule: Full Time in office/Flexible
• Pay: $18–$21 per hour, depending on experience
• Location: 1435 S. Euclid Ave, Tucson AZ 85713

• Dispatch and schedule service technicians efficiently throughout the day
• Mange closes out technicians, assuring information, parts, and pay are correct
• Utilize Service Titan to schedule jobs, manage technician workflows, and update job statuses
• Update clients on appointment times
• Handle schedule changes, emergencies, and priority calls with confidence
• Ensure a high level of customer satisfaction through clear communication and follow-up

• Previous dispatcher experience in the trades (HVAC, plumbing, electrical, or similar)
• Hands-on experience with Service Titan (required)
• Strong communication, organization, and multitasking skills
• Ability to stay calm and solutions-focused in a fast-paced environment
• Reliable, detail-oriented, and team-focused mindset
• Must be able to pass a background check and drug screen

• Supportive team environment
• Opportunity to grow with a respected local service company
• Competitive hourly pay based on your experience

If you’re an experienced dispatcher who knows the trades and Service Titan, we’d love to connect!

Location:

1435 S. Euclid Ave, Tucson AZ 85713

In Office Position