Community Services Outreach Specialist

Work is performed under the supervision of the Community Risk Reduction Manager. This position does not supervise.
** Duties and Responsibilities
** This classification may include any of the listed duties, knowledge, skills, or other characteristics. This list is illustrative only and is not a comprehensive listing of all duties and tasks performed by incumbents of this class. Work assignments may vary depending on department needs.
* Builds and maintains relationships with community partners and stakeholders.
* Meets with clients to gather basic information including but not limited to perceived needs, home income, health insurance information, primary care information and case worker information.
* Assesses client needs and coordinates services with community resources.
* Provides information or refers individuals to community services for assistance.
* Keeps records and prepares reports.
* Performs all other duties and tasks as assigned.
** Working Conditions
** Indoor and outdoor work with some exposure to physical, ergonomic, or emotional hazardous environment.
** Position Specific Summary
** The Community Services Outreach Specialist at the City of Tucson’s Fire Department is responsible for managing a caseload of 15-20 clients. This includes initial efforts to connect each individual to community resources to fill gaps in service. Also responsible for regularly checking on each client to ensure that they are successful with the plan that is built for them.
** Benefits:
** The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

You can learn more about our benefits at
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