Community & Workforce Specialist II - Sullivan Jackson Center

Job Title

Community & Workforce Specialist II

Community & Workforce Development (CWD) is seeking a qualified professional to support workforce development and employment readiness services at Tucson House, as part of the Thrive in the 05 Choice Neighborhoods Initiative. This position will provide low-barrier employment support to residents facing a variety of workforce challenges, including long-term unemployment, disabilities, limited English proficiency, and other re-entry barriers. Responsibilities include delivering job readiness training, individualized employment coaching, and coordinating workforce development opportunities that promote self-sufficiency and long-term employment outcomes.

The position will work closely with Tucson House residents, CWD staff, and community partners to expand access to employment, career pathways, and supportive services.

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department;
• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services;
• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs;
• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance;
• Represents the program or work unit at community events and in meetings with County personnel and/or community partners;
• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities;
• Provides input to management in the development of program goals and objectives;
• Manages and maintains accurate records of program participants and their progress;
• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.

OR:

One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.

(Relevant experience and/or education from an accredited college or university may be substituted.)

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

• Minimum two (2) years experience providing workforce development, employment readiness, career coaching, and/or job placement services.
• Minimum two (2) years experience working with individuals facing barriers to employment, including older adults, persons with disabilities, re-entry populations, individuals with limited English proficiency, and/or those experiencing long-term unemployment.
• Minimum one (1) year experience facilitating workshops, trainings, or educational presentations related to employment, job readiness, or digital literacy.
• Minimum two (2) years experience providing individualized coaching, case management, or supportive services that promote employment and self-sufficiency.
• Minimum one (1) year experience working independently with limited supervision while demonstrating accountability, professionalism, and integrity.
• Minimum one (1) year experience coordinating services with community partners, employers, workforce agencies, or other stakeholders to support positive participant outcomes.
• Bilingual communication skills in English…