Community & Workforce Specialist II - Youth One Stop

Community & Workforce Specialist II

Job Type: Classified

Job Classification: 5760 - Community & Workforce Specialist II

Salary Grade: 6

Pay Range: $21.76 - $29.36 Per Hour

This is a grant funded position.

The Community Workforce Specialist II helps guide youth to achieve the goals they set for themselves. The successful candidate will take part in a comprehensive youth employment program for serving eligible youth, ages 14-24, who face barriers to education, training, and employment. This position is implemented through the Workforce Innovation and Opportunity Act (WIOA).

The Community & Workforce Specialist II position reports to the Pima County Youth One-Stop Center, 175 W Irvington Rd, Tucson AZ 85714 and is an 8:00am to 5:00pm (Monday – Friday) position.

Essential Functions:

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department;
• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services;
• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs;
• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance;
• Represents the program or work unit at community events and in meetings with County personnel and/or community partners;
• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities;
• Provides input to management in the development of program goals and objectives;
• Manages and maintains accurate records of program participants and their progress;
• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Minimum Qualifications:

Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.

OR:

One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications:

• Minimum one (1) year experience working with and assisting job seekers.
• Minimum one (1) year experience providing support services and community resources to the public.
• Minimum one (1) year experience in data entry.
• Minimum one (1) year experience delivering education or workforce services to at-risk youth and high school dropouts ages 16-24.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources.

Additional assessments/testing may be required as part of the selection process.

Physical/Sensory Requirements:
Physical and sensory abilities will be determined by position. Motion Activity - grasping;
Speaking Activity - in person and on the phone;
Vision Activity - operate motor vehicle, distinguish colors, have depth perception, peripheral vision.

Working Conditions:

Working conditions will be determined by the position.

EEO Information:
Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.