Shelter Operations Specialist; Casa Paloma - 2nd Shift

Shelter Operations Specialist (Casa Paloma - 2nd Shift) About this position

Program Description and Job Summary

Primavera is co-creating pathways out of poverty through outreach, housing, workforce development, comprehensive community development, and home ownership and financial education.

The Primavera Casa Paloma Women’s Residence program provides up to 90 nights of shelter for approximately 10 women on a nightly basis. The program is an essential service to single women experiencing homelessness. Services provided to participants include showers, hygiene products, some clothing, and case management, with the objective of assisting participants in obtaining more permanent housing and income from either employment or mainstream benefits.

The shelter and transitional housing component of the program provides a safe, women-only space and supportive services, available to residents to work toward identified goals.

The Shelter Operations Specialist (SOS) works to create and maintain a peaceful, supportive, and safe environment, models sound decision- making, positive personal accountability, and encourages paths toward self-sufficiency and positive outcomes. The successful candidate will be most comfortable working as part of a team, with minimal supervision, will be outgoing, enthusiastic, and personable, driven to achieve results and enable the success of others, and conscientious about following guidelines and established parameters.

Currently hiring for:

• 2nd
  
  Shift: 5:30 p.m.
  
  - 12:00 a.m.

* Will vary to meet program's needs

• Differential Pay, from 6 p.m.
  
  - 6:30 a.m. you make $2.50/hr on top of your hourly pay
• Hazard Pay, an additional $150 paid in a lump sum to your first check each month
• Robust benefits package (Medical, Dental, and Vision)
• 401(k) with company match

MINIMUM QUALIFICATIONS

• High school diploma or equivalency
• 1 year of experience working with people experiencing mental health concerns, substance use, housing insecurities, or lived experience.
• Proficiency with computer systems and software, including database programs.
• Ability to work evenings, weekends as needed and be flexible to meet shelter needs.
• Reliable transportation, a valid driver’s license, and proof of current registration and insurance coverage to attend off-site meetings and travel between locations.
• Serv Safe Certification, or ability to obtain.
• Mental Health First Aid Certification, or ability to obtain.
• First Aid and CPR certification, or ability to obtain.
• Level 1 Fingerprint clearance card, or ability to obtain.

PREFERRED QUALIFICATIONS

• One year of experience working with people in a shelter setting, or trauma-related work experience, or direct behavioral health services.
• Extensive Knowledge working with people experiencing addiction or mental health issues.
• Extensive Knowledge of community services and ability to coordinate.
• Knowledge of Service Point (HMIS) system to easily transition into position.

DUTIES AND RESPONSIBILITIES (Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by leadership):

• Interact with participants, volunteers, and fellow staff in a professional manner, reflecting Primavera’s Guiding Principles of integrity, respect, accountability, compassion, and leadership
• Assist with orientation process and welcome participants in the residential setting, providing guidelines, answering questions, ensuring adherence to rules, encouraging positive behaviors, responding to issues and problems, and ensuring a professional, respectful, and safe environment
• Cross-train in all Residential Team Member duties, as outlined in this description
• Provide coverage for and assistance to other Residential Team Members as assigned
• Provide support in daily Shelter operations…