Emergency Services – On Call

Emergency Services On-Call
Bilingual Preferred
Pay Rate*: $20.50/hour (not negotiable)

* Does not include bilingual differential pay

Position

Schedule:

This is a very flexible position which does not have a regular schedule. Employees in this position help cover shifts for scheduled and unscheduled absences at our emergency shelter and/or at our hotline location. On-Call employees are expected to work a minimum of one (1) shift per week but may work up to 40 hours in a given week when coverage needs are high.

On-Call employees may know what shifts they will be working with advance notice (up to 2 or 3 weeks). In the event of unexpected absences, On-Call employees may be notified of the need for coverage on the same day as the need.

Emerge Center Against Domestic Abuse has begun an organizational process of transforming philosophy and practice to acknowledge the root causes of violence as being embedded in multiple, intersecting systemic oppress ions (sexism, racism, homophobia, transphobia, classism/poverty, able-ism, and antiimmigrant sentiment).

These conversations directly impact the climate and culture of our organization and are tied to the climate and culture in our community related to violence as a normalized experience. We are seeking team members across the organization who understand that humanizing the experience of all people is a radical act in a non-profit system and who are willing to be a part of transforming our organizational culture to be a more antiracist multicultural institution.

We are seeking job applicants who understand it is our responsibility to ensure that our responses to domestic abuse must include the experiences of those who are most in need and who have the least amount of access to help and support and who can work in an environment that is rapidly changing.

We’re committed to making our community a safer place for everyone. Join us!

POSITION OVERVIEW

This position will work at either the emergency shelter or at the hotline office. This position will directly support participants at the emergency shelter; hotline calls may be answered at either location. The focus will be on the provision of crisis intervention, safety planning, information and referrals, domestic abuse education
and emotional support as appropriate via the hotline or in shelter supporting participants with a positive integration to a communal living environment through the provision of support from a trauma informed care approach and ensuring the efficient daily operations of the emergency shelter.

RESPONSIBILTIES COMMON TO ALL AGENCY EMPLOYEES

• Commits to upholding the agency’s mission, vision, community guidelines and values. We value diversity, inclusion, equity, and belonging in all that we do.
• Engages in radical service to, and acceptance of, staff and participants as they are by committing to showing up with integrity and love and encouraging all to use their power to affect change
• Commits to creating and maintaining a safe, equitable, trauma-informed, and healing work environment for all participants and staff members
• Commits to a culture of understanding how our collective actions affect participants’ efforts to regain their independence and rebuild their lives
• Assesses potential crisis situations responding to, and accurately documenting, in an equity-centered and trauma-informed manner while notifying appropriate personnel as soon as possible
• Follows all protocols and practices of Emerge programs, as well as all city, county, state, and federal rules
• Displays an ability to identify problems and generate a range of solutions utilizing creativity, collaboration, open communication, and critical thinking skills
• Champions the organization’s culture of feedback by consistently providing and…