Team Lead Application Development - Operations Analytics

Company Overview

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support.

NISC has been ranked in Computer World's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service.

The Software Development Team Lead will be part of an agile development team, building and working on our cloud hosted Operations Analytics (OA) product. This team is responsible for the development of an integrated platform designed for engineers and system operators of electric systems to aggregate and analyze data. They maintain cutting‑edge algorithms and real‑time data pipelines used by electrical engineers to assess their electrical grid's status and plan future load needs to support renewable energy technology like solar and electric vehicles.

The Team Lead helps ensure comprehensive contract and integration test coverage for their applications and will provide technical and team leadership through mentoring, coaching and hands‑on development. Learn more about OA here.

• Takes ownership for development efforts and productivity of the engineering team.
• Analyze and resolve technical issues.
• Responsible for coaching of direct reports.
• Ensure quality standards and apply best practices for an effective SDLC.
• Supply progress reports to management.
• Effective collaboration with other departments and divisions.
• Commit and test production code.
• Leverage generative AI tools and technologies to enhance productivity, creativity, and problem‑solving within the scope of the role.
• Identify and act upon areas for growth and improvement within the team.
• Responsible for application and process improvement.
• Assess individual and team performance.
• Set individual and team goals and objectives.
• Selection and hiring of new employees.
• Assists Department Manager with establishing action plans for key strategic projects and technical direction.
• Other duties as assigned.

• 3+ years of relevant experience in area of discipline; preferably in software development, software requirements, or other applicable technical areas.
• 3+ years of experience in a technical leadership or supervisory role.
• Experience with Big‑Data and Databricks.
• Experience with other cloud technologies/architectures.
• Experience with cloud application and ecosystem monitoring, administration, and testing tools.
• Experience with JIRA, Confluence, Bit Bucket, Bamboo, Rundeck.
• Experience with SQL and No‑SQL databases such as Postgres, Elasticsearch (Open search), Cassandra (Keyspaces).
• Experience with any of the following: JAVA, Angular, Spring‑boot, Go, Python, Docker, Terraform, Kubernetes, AWS.
• Electrical engineering domain knowledge preferred.
• Strong delegation, prioritization, coaching, and feedback delivery skills.
• Excellent written and verbal interpersonal and communication skills.
• Ability to manage the day‑to‑day operations of a team engaged in a high volume of work.
• Strong communication skills, self‑motivated and accountable.
• Commitment to NISC's Statement of Shared Values.

Hybrid from one of our office locations:

• Cedar Rapids, IA
• Lake Saint Louis, MO
• Mandan, ND

Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location.

Required days from an office location:
Tuesday and Wednesday – the third required day will be up to the candidate and their supervisor to choose.

Candidates working from a remote location within approved…