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Principal Software Systems Quality Engineer onsite Tucson, AZ

Job in Tucson, Pima County, Arizona, 85718, USA
Listing for: Segment (Twilio)
Full Time position
Listed on 2026-07-15
Job specializations:
  • Software Development
    DevOps
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below

Location:

Tucson, Arizona (1151 East Hermans Road)

Role Summary

Within Quality & Mission Assurance, the Software Quality Engineering department performs classified activities in secure labs and unclassified activities in dedicated work spaces.

Key Responsibilities
  • Review of Document Deliverables (CDRL), Command Media (Policies), SW Release Packages (Windchill PDM, Azure Dev Ops), SW Requirements Changes, SW/System Defects, SW Pulls (Code Reviews), Media, and Test Artifacts.
  • Participation in Peer Reviews (SW, SE), Control Boards (CCB, SRB), Tracking Books (Metrics), Test Witnessing (SQT, FQT), and Audits.
What You Will Learn
  • Compliance – Ensure digital products adhere to contractual requirements. Review and approve inputs/outputs to/from partner organizations.
  • Products – Ensure integrity of the technical data package. Identify, collect, and measure software quality attributes, metrics, and data.
  • Improvement – Perform independent evaluations and risk assessments across lifecycle. Facilitate root cause analysis and corrective actions.
  • Processes – Leverage modern experiences with software development and quality best practices. Increasingly adopt Agile and Dev Sec Ops  methodologies.
  • Teamwork – Interact with customers, product development, and test personnel. Provide guidance to senior leadership, team members, and group peers.
Required Qualifications
  • Ability to obtain and maintain a U.S. government issued Security Clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • Typically requires a Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) Education and at least 8 years of Quality or Engineering experience.
  • Eight years working experience in a Quality or Technical role and applying principles across the following:
    • Agile: SCRUM teams, sprints / increments, stories / points, backlog / burndown, and/or continuous integration/delivery (CI/CD).
    • Testing: execution witnessing, location, plans, procedures, requirements traceability, and/or reports.
    • Requirements: verification, software specifications, systems specifications, functionality, performance, statement of work, and/or contracts.
    • Software: lifecycle processes, requirements decomposition, code reviews, functions, features, builds, and/or configuration management.
    • Defects: quantification, severity, priority, age, resolution, effort, impact, and/or implementation.
    • Release: delivery management, checklists, labels, versions, licenses, repositories, software executables, release notes, security bulletins, training manuals, and/or user guides.
    • Metrics: defining, developing, monitoring, measuring, reporting, dashboards, and/or tools (e.g., Business Insight reports, Jira reports, Excel tables).
    • Analysis: identifying process issues, root causes and implementing corrective actions.
Preferred Qualifications
  • Working experience in the following areas and certifications:
    Quality, Software Engineering, Systems Engineering, Agile, Cyber / IA, Project Management.
  • Proficiency with PowerPoint for briefing creation and presentation to Senior Management.
  • Knowledge of quality principles via AS9115, AS9100, ISO
    9001.
  • Experience with Quality Management Systems (QMS) and/or Operating Procedures (SOPs).
  • Compliance: evaluation, validation, auditing, corrective actions.
  • Maintenance: processes, patches, upgrades, installation, backups, recovery, synchronization.
  • Project leadership: leading, coordination, planning, prioritization, execution, escalation.
  • Strategy: leading cross‑functional initiatives, collaborating with business‑technical stakeholders.
  • Familiarity/training in Dev Sec Ops  tool chains (Confluence, Azure Dev Ops, Jenkins, Git Hub, Coverity).
  • Development environments: IDE applications, modeling, databases (Clear Case, DOORS, RQM, Cameo, Rhapsody, Oracle, SAP). Networking and connectivity fundamentals. Integration, security, systems, software, hardware, connectivity, tools, equipment. Technology: devices, applications, servers, virtual machines, networks, storage.
Equal‑Opportunity Information

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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