Events Coordinator- Mike Jacob Sports Park

EVENTS COORDINATOR - Mike Jacob Sports Park MJS SFM, LLC

LOCATION: Tucson, AZ

DEPARTMENT: EVENTS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

Mike Jacob Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Tucson, AZ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Mike Jacob Sports Park is a managed facility by MJS SFM, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

The Events Coordinator will serve as the liaison to clients/rights holders/promoters during rentals, concerts, and non-athletic events. This role will work closely with internal departments to successfully accomplish these responsibilities.

• Assist in the coordination of the operational aspects of events, athletic events and non-athletic events, sports and non-sports events, and concerts throughout entire complex
• Communication with clients throughout every aspect of an event/program/rental
• Assists in helping manage sponsor deliverables relative to events that we host
• Develop and monitor event timelines, help secure entertainment & vendors for the events and work with Event Staff and stakeholders to ensure deadlines are met
• Help coordinate the timing of event changeovers with the Operations Team
• Assists with maintaining and controlling inventory of supplies and/or equipment used for events
• When requested, assists with/recommends hiring decisions; and performs training, scheduling, and supervision of facility operations Team Members
• Performing the role of Manager on Duty (MOD) when scheduled
• Requesting, coordinating, and executing event-day cleaning duties as needed
• Executing venue setup and tear-down duties as needed
• Providing premier customer service to all stakeholders by responding to requests in a timely and professional manner
• Ensuring guest satisfaction at an excellent level/standard
• Helping execute various small-and large-scale sporting events for the facility
• Strong knowledge of audio/visual set up and operation
• All additional duties assigned by management

• Experience in managing staff to effectively execute a successful event
• 1-3 years' experience in event management is preferred
• Proven success in managing multiple events at one time
• Knowledge of sound, lighting, and video operation
• Knowledge of supervisory principles, with an emphasis on working with and training part-time operations Team Members
• Experience and success in customer service, leadership, and organization
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
• Bachelor's degree in marketing, hospitality, event planning, or related field is preferred

• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary; nights & weekends are required for this position
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to clients, members, guests, visitors, and Team Members
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and wellbeing of others
• Possess current CPR/First Aid/AED certifications or must be willing to obtain them within a specified time period

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise