Line Service Professional
Listed on 2026-02-18
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Transportation
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Customer Service/HelpDesk
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.
- Is the customer #1 with you?
- Are you a positive, up-beat person?
- Do you have an inner need to do things right in a timely fashion?
- Do you insist on working safely and efficiently?
- Are you known for your reliability and dependability?
- Do you have a burning desire to be the best at what you do?
- Are you excited to provide a level of customer service unrivaled by the competition?
- Do you enjoy working outside?
The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments.
Responsibilities and Duties- Greet incoming and prepare departing aircraft
- Assist in aircraft movement, placement, and storage as a wing walker
- Fulfill pilot's service requests
- Receive, store, transfer, and dispense petroleum fuel products
- Operate motorized fueling vehicles (fuel tank trucks, automatic transmission)
- Fuel and de-fuel aircraft per requirements
- Inspect fueling equipment and vehicles - report malfunctions or inconsistencies
- Perform accurate fueling calculations
- Fuel ground support equipment (gasoline r diesel) as required
- Interact with carrier personnel
- Utilize hand-held radios, telephones, and computers for communication
- Complete and submit all documentation associated with fueling activities
- Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines
- Comply with all federal, state, municipal, airport authority and carrier security requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications & CompetenciesReporting Relationship:
This position reports to the Line Service Manager.
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical DemandsThis is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
TravelNo travel is expected for this position.
Education, Experience, and Eligibility QualificationsApplicant must be flexible. Able to work any shift, weekends and holidays
EEO StatementMillion Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.
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