Road Supervisor

At MTM/AAA, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care.

We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth.

If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers together!

Position
:
Road Supervisor

Location
: 1055 East 18th Street, Tucson, AZ 85719

Pay Rate
: $18.00 per hour

• Oversee on‑time performance measures of drivers and monitor driving and safety practices daily.
• Assist Management/Operations with driver coaching and training.
• Attend driver and employee meetings for job and safety information.
• Attend training and achieve professional certification as directed by management.
• Oversee fleet maintenance program (vehicle registration, emissions, PMs, DVIR).
• Respond and coordinate data and photo collection at accident and incident scenes promptly.
• Investigate and assist with accident determination and road observations.
• Assist drivers with questions, customer assistance and overall on‑the‑road support.
• Perform emergency roadside repairs such as changing tires, battery jump‑starts, and lock‑outs.
• Assist Dispatch/Operations with information and complaint resolutions.
• Provide management with reports to evaluate route and schedule effectiveness.
• Work with Operations on workforce management (time‑off, back filling, call‑offs).
• Perform other duties, including dispatching, cleaning office and company vehicles, and maintaining storage yard as requested.
• Perform additional duties as assigned or required.

• High school diploma or G.E.D. equivalent.
• Valid driver’s license.
• Ability to meet driver requirements and pass pre‑employment drug/alcohol screening.
• No suspensions, DUI, or chargeable accidents in the past 5 years.
• No more than two moving violations in the past 3 years.
• No excessive speeding violations in a 5‑year period.
• Pass criminal background check.

• Knowledge of accident investigation (preferred).
• Knowledge of safety and training practices and procedures.
• Strong communication, teaching, and mentoring skills.
• Conflict resolution skills.
• Ability to quickly process information, adjust, and make recommendations.
• Computer proficiency (Microsoft Word, Excel, and other Microsoft applications).
• Experience in a supervisory role (preferred).
• Knowledge of DOT/FTA drug & alcohol testing (post‑accident, reasonable suspicion, and random testing) (preferred).

• Health and Life Insurance Plans.
• Dental and Vision Plans.
• 401(k) with a company match.
• Paid Time Off and Holiday Pay.
• Maternity/Paternity Leave.
• Casual Dress Environment.
• Tuition Reimbursement.
• MTM Perks Discount Program.
• Leadership Mentoring Opportunities.

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.