Counter Sales Representative

Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity toadvance your careerin retail? Would you like to work for an established international companythatvalues the contributions of its employees? If so, please read on!

This sales position earns a competitive wage. We provide great benefits, including medical, dental, vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability.

Reliable Parts is a leading distributor of appliance parts in the US & Canadian markets with numerous branch locations, shipping hubs, and distribution centers stretching across North America. Our vision, to improve lives by enhancing choice for everyone, everywhere, is demonstrated through the exceptional products, services, and value we provide to the appliance parts service & repair industry. Reliable Parts is looking for top notch team members to join our thriving organization.

We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well asgreat benefitsandsupportive management that make our growing business an industry leader.

As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have when they enter our store, and you assist them with any service requests while maintaining a friendly and positive attitude. When customers call our store, you answer the phone in a timely manner in order to provide responses to any questions or inquiries they may have.

Some of the requests you often find yourself helping with involve providing prices, checking item availability, processing orders, replenishing display items, and conducting research when needed to find solutions.

In addition, you provide recommendations to customers based on their individual needs as well as relay important company and industry information. Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional sales. When customers are ready to finalize a purchase, you perform all front counter procedures according to guidelines.

You enjoy having a job that allows you to be helpful while meeting new people each day, which is why you thrive in this position!

• High school diploma or equivalent
• Experience with in-person customer service
• Familiarity with computer operations, including data entry and switching between multiple screens
• Excellent phone skills
• Basic math skills

Bilingual would be a plus but multiple factors will be taken into consideration. Are you able to work well under pressure? Do you have excellent verbal and written communication skills? Are you able to maintain a positive and upbeat attitude? Can you balance multiple tasks while demonstrating good time management? Do you work well as part of a team? Are you highly organized and attentive to detail?

If yes, you might just be perfect for this position with our distribution center !

This full-time customer service position with our distribution center typically worksdaytime hours

Monday through Fridayandsome Saturday shifts depending on location.

Counter Sales personnel are the first employees that customers meet upon entering our stores. They are responsible for providing excellent customer service while handling the sales process, from the time of the first request to the execution of the order.

• Assist walk-in/call-in customers with…