IT Support Specialist – Super Yacht Technology

Where Curiosity Drives Expertise

Step beyond the traditional helpdesk role and into a world where technology meets luxury.

We're looking for a skilled IT Support Specialist to provide technical support for high-end super yachts-ensuring seamless connectivity, performance, and reliability in some of the most unique and demanding environments.

If you enjoy troubleshooting complex systems and want your work to have real-world impact beyond the office, this role offers a rare opportunity.

• Provide remote and/or on-site technical support for onboard yacht systems
• Troubleshoot networking, satellite communications, AV/IT systems, and user devices
• Support crew and guests with responsive, high-quality service
• Manage and resolve helpdesk tickets with urgency and precision
• Assist with system setups, upgrades, and maintenance

• Experience in IT helpdesk or technical support roles
• Strong knowledge of networking, Windows environments, and Office 365
• Ability to diagnose and resolve issues independently
• Clear communication skills with a customer-first mindset
• Adaptability in fast-paced, high-expectation environments
• (Bonus if you have experience with maritime tech, satellite systems, or luxury service environments.)

• Work across a wide range of technologies-no ticket silos
• Hands‑on exposure to highly customized, high-end systems
• Constant learning with new tech introduced regularly
• Collaborative, high-energy environment with real growth opportunities
• 20 Days PTO:
  Enjoy ample time off for relaxation and rejuvenation.
• Health Insurance at $80/month for Employee-Only:
  Affordable coverage for employees.
• 100% Company Covered Dental Insurance:
  Comprehensive dental coverage at no extra cost.
• 401(k) Plan:
  Secure your future with our retirement savings option.
• Cell Phone & Internet Reimbursement:
  Stay connected without the added expense.
• 8 Paid Holidays