IT Asset & Deployment Technician

Kforce is seeking an onsite deployment & asset logistics Technician to support a large-scale device refresh initiative for 2,000+ laptops. This is a hands-on technical support for receiving, validating, preparing, and deploying legacy Windows 10 laptops upgraded to Windows 11. The ideal candidate is highly organized, detail-oriented, and comfortable working in a high-volume, process-driven environment.

Key Responsibilities:

Device Receiving & Intake:

* Receive, inventory, and stage 2,000+ legacy Windows 10 laptops

* Verify equipment condition and completeness upon receipt

* Perform initial equipment validation to confirm hardware functionality

* Clean and physically prepare devices for reimaging and redeployment

Asset Tracking & Documentation:

* Accurately track and log all devices using asset management or tracking systems

* Maintain detailed records including serial numbers, asset tags, device status, and deployment readiness

* Ensure chain-of-custody and data accuracy throughout the lifecycle process

Imaging & Configuration:

* Reimage legacy Windows 10 laptops to Windows 11 following standardized build and deployment procedures

* Validate successful imaging, OS configuration, and basic system functionality post-build

* Troubleshoot and escalate imaging or hardware issues as needed

Packaging, Shipping & Distribution:

* Package laptops securely for shipment in accordance with shipping and handling standards

* Generate and apply shipping labels and documentation

* Coordinate outbound shipments to end users or deployment locations

Deployment Support:

* Ensure devices are deployment-ready, properly documented, and shipped on schedule

* Adhere to deployment timelines and volume targets
* 1-3+ years of hands-on IT support, device deployment, or IT asset logistics experience desired

* Experience imaging and deploying Windows laptops (Windows 10 and Windows 11)

* Familiarity with device imaging tools (e.g., InTune, Autopilot, or similar)

* Strong attention to detail and accuracy in inventory tracking and documentation

* Comfortable working with high device volumes in a warehouse or staging environment

* Ability to lift, move, and handle boxed IT equipment as required (