Key Lead - Westfield Southcenter, Abercrombie & Fitch

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively and to drive performance on the floor through customer experience and daily sales.

• Perform opening and closing routines.
• Operate register / point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.
• Work schedule:
  
  at least 12–16 hours per week, including Saturdays, Sundays, and certain holidays; hours may increase during peak times.

• High school diploma, GED, or equivalent; high school diploma/ GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory or management experience not required.
• Experience leading groups or teams preferred.
• Strong customer focus.
• Exceptional interpersonal skills.
• Strong communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative and confidence.
• Adaptability and flexibility.
• Ability to balance multiple tasks while being detail‑oriented.
• Applied learning and proactive thinking.
• Strong work ethic.

• Participation in a variety of benefit programs.
• Competitive incentives: quarterly sales incentive bonus.
• Merchandise discount.
• Career advancement opportunities.
• Opportunity to become a brand affiliate.
• Training and development.
• Global team recognition.

Starting rate: $24.90 per hour. The pay range may be modified in the future.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls. The company operates a family of brands—including Abercrombie and Hollister—across North America, Europe, Asia and the Middle East, as well as e‑commerce sites  and

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.