Retail Supervisor

Job Title: Lead Guide (Retail Supervisor)

Job Level: Entry-Level

Job Type: Part-Time, Non-Exempt

Job Location: Cotopaxi Retail Store - Southcenter, Tukwila, WA

Job Compensation: $24.00/hr

Job Duration: Through December 2026

Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. As a Lead Guide, you are the bridge between the sales floor and store leadership, helping elevate both guest experiences and team culture.

You guide guests through our mission and coach fellow Guides on product knowledge.

Championing Authentic Guest Experiences

• We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
• Bring energy and personality to every guest interaction – making connections that go beyond transactions.
• Support your team in delivering consistent, high‑impact guest experiences rooted in Cotopaxi’s values.
• Be a go‑to resource on products, local adventures, and our Do Good mission.

Operations and Impact

• Help open and close the store and ensure daily operations run smoothly.
• Support inventory management, merchandising, and back‑of‑house organization.
• Delegate tasks, manage priorities, and uphold store standards that keep things spruced and ready.
• Offer real‑time feedback that grows confidence and strengthens team camaraderie.
• Support new hire onboarding and help shape a team that reflects our values.

• 18 years or older.
• 1+ year of retail experience, ideally in a Lead or Supervisor role.
• Energized by people, storytelling, and authentic connection.
• A natural motivator and team builder – you lift others up.
• Have an eye for detail and are highly organized.
• A growth mindset – flexible, creative, and proactive.
• A love for community, adventure, and impact – and a belief in our Do Good mission.
• Flexibility with scheduling to support the team and business needs including holidays.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work‑life balance for everyone.

Wellness Benefits

• 401(k) plan with employer match.
• Adventure Days:
  Two team building moments for the store to recharge and reconnect together.

Uniquely Us

• Live the brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in‑person celebrations.
• Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!

Cotopaxi participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.