Personal Stylist, Southcenter

Personal Stylist, Southcenter - Full Time

Tukwila, WA, United States

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

• Exceed sale goals by providing a personalized and elevated shopping experience in-store and online.
• Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer.
• Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales.
• Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in‑person appointments; promote goods, looks, and products that are relevant to your customer.
• Make data driven decisions that will drive growth and understand your local market and customer base.
• Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions.
• Complete daily and weekly tasks including checking emails, appointment booking upkeep, customer follow‑up, content development and posts, and other duties as assigned.
• Attend vendor trainings and development workshops as assigned.
• Share your knowledge and support peers in growing their skill set while continuously developing yours.
• Regularly participate in store leadership meetings and visits.
• Maintain a clean, safe and inviting environment in alignment with our company standards and guidelines.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self‑starter able to adapt quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities and deadlines.
• Keen sense of fashion, ability to coordinate items and suggestive selling techniques.
• Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with a broad customer base.
• Minimum of 3 years retail experience or other high‑touch selling position.

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping, and color vision.
• Lifting and moving items weighing up to 25 lbs.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story – Apply Today!

Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.