Xfinity Retail Sales Consultant; Tukwila, WA

Job Summary

$29.39+ Hourly (Pay is $21.70/hr. + $1300/mo. Targeted Commission)

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics.
• Contributing to a fun and competitive environment and connecting our products and services to our customers’ everyday lifestyles.

• High School Diploma or equivalent.
• Generally, 2-5 years related experience; preference for consumer electronics/wireless retail sales experience.
• Ability to work a full‐time, flexible schedule which includes evenings, weekends, holidays, and variable hours.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and stand and move about the store constantly.

• Medical, Dental, and Vision coverage.
• Comcast XFINITY courtesy services.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement.
• Paid time off.
• 401K savings plan – up to 6% dollar‑to‑dollar matching.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer and a firm equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Customer‑Focused;
Workplace Organization;
Persuasion;
Teamwork;
Technical Knowledge;
Self‑Motivation;
Resilience;
Communication;
Critical Thinking;
Problem Solving;
Professional Integrity

High School Diploma / GED

None required.

2-5 Years