Business Systems Analytics Section Supervisor

Overview

Job Title: Business Systems Analytics Section Supervisor

Location: Arnold AFB, TN

Function/Branch: Business Systems

Directorate: Mission Information Systems

Position Type: Regular, Full-Time

Pay Type: Exempt

Grade: L11 (LA1110)

Salary Range: L11: $145,000 - $199,000 / year

Beyond New Horizons, LLC (BNH) has an exciting opportunity for a Business Systems Analytics Section Supervisor, supporting TOS II, at Arnold Air Force Base in Arnold, TN. The Business Systems Analytics Section Supervisor will be working as a member of an integrated team responsible supporting the United States Air Force Test Operations and Sustainment efforts.

Open to internal candidates. The selected candidate for this requisition may be required to occasionally (e.g., application upgrades) work outside normal business hours.

The Business Systems Analytics Section Supervisor will lead all business systems analytics, overseeing process improvement initiatives, system migrations, and serving as a key liaison between internal and external teams. This role is responsible for managing the full project lifecycle, implementing agile methodologies, and ensuring the on-time delivery of high-quality solutions that meet stakeholder needs.

• Supervise and mentor a cross-functional team of business systems analysts, software quality assurance (SQA) testers, and training personnel, fostering a collaborative and high-performance environment.
• Lead and manage the entire lifecycle of multiple, complex projects, from requirements gathering to final delivery, ensuring they are completed on time and within scope.
• Bridge the gap between external Process Improvement and Project Management teams and internal Development and Support teams to ensure seamless project execution.
• Establish, implement, and refine agile project management methodologies for the Business Systems Analytics team to improve efficiency and responsiveness.
• Oversee process improvement and migration efforts, using root cause analysis and value stream mapping to identify inefficiencies and design optimized workflows.
• Collaborate with stakeholders at all levels to elicit, document, and translate functional requirements into clear technical specifications.
• Lead Quality Assurance (QA) and testing efforts for new software releases and automated processes to ensure they are reliable, effective, and meet quality standards.
• Develop and maintain strong working relationships with all stakeholders, acting as the primary point of contact for project updates, and managing expectations.
• Manage the development and delivery of comprehensive training and support to end-users on newly implemented solutions to ensure successful adoption and utilization.

• BS degree and 12 years of progressive and relevant experience or any equivalent combination of education and experience.
• Must be able to obtain and maintain a minimum of a secret security clearance and the AEDC local area network.
• Current US Citizenship required.

• Proven experience in project management, including the implementation of Agile and Lean/Six Sigma methodologies.
• 5+ years in a lead, supervisory, or leadership centric role.
• Demonstrated expertise in process analysis, workflow optimization, and requirements gathering.
• Hands‑on experience with no‑code/low‑code process automation platforms (e.g., BPLogix Process Director).
• Proficiency with data visualization tools such as PowerBI for creating metrics and dashboards.
• Skilled in stakeholder management, with a proven ability to build and maintain strong customer and personnel relationships.
• Strong experience with Software Quality Assurance (SQA) development, testing, and test case creation.
• Excellent oral and written communication skills.
• Experience working within Government, Military, or large‑scale construction/industrial contract environments.
• Active DoD secret security clearance.

• Competitive salaries
• Continuing education assistance
• Multiple healthcare benefits packages
• 401K with employer matching
• Paid time off (PTO) along with a federally recognized holiday schedule

Beyond New Horizons (BNH) is a fully populated joint venture…