Service Specialist, Transportation

• Base Pay $15.00 - $15.00 / Hour
• Required Degree High school
• Manage Others No

Department: Airport

Reports to: Airport Manager

Classification: Part-Time

Effective Date: August 2026

The Service Specialist is a part-time position that works under the direct supervision of the Airport Manager. The employee fuels and tows aircraft; collects and processes fuel and supplies payments; monitors 2-way radio and responds to aircraft requesting information; monitors airport systems; and performs general inside and outside minor maintenance which includes daily cleaning of the terminal building, including bathrooms. This part-time position generally requires no more than 28 hours of work per week but may be temporarily exceeded when deemed necessary by the Airport Authority.

• Performs refueling of aircraft that includes climbing small ladders to fuel some types of aircraft.
• Maintains a clean workspace, terminal building, restrooms, and - when necessary - airport grounds.
• Communicates clearly and without hesitation with employees and customers.
• Maintains accurate records dealing with fuel usage and fee collection.
• Safely and efficiently operates:
  Point-of-Sale credit card machines; computers; adding machine; copiers; fax machines; and other miscellaneous office equipment.
• Fuels and tows aircraft by using proper, safe methods (training provided).
• Transfers fuel from the fuel farm to the fuel truck as required.
• Executes Airport Emergency Action Plan (when necessary).
• Assists in the training and supervision of new Airport Operations/Services personnel.
• Assists with the Airport Emergency cellphone when the Airport Manager is out of town or on vacation.
• Assists with the data recording and maintenance of equipment and facilities.
• Assists with the records and procedures for offloading of fuel into the fuel farm.
• Assists Airport Manager with inspections of airport facilities.
• The employee must be able to safely operate the following equipment:
  Fuel pumps and fuel truck, tug or tractor and tow bar required to move aircraft, lawn mowers, weed eaters and other lawn care equipment and 2-way radios (fixed and hand-held).
• Performs any other tasks as directed by the Airport Manager or Airport Authority.

• Excellent communication skills, both oral and written.
• An ability to maintain a harmonious working relationship with co-workers and the public in a professional and courteous manner, with special emphasis on excellent customer service.
• Ability to work with minimal daily supervision.
• Ability to work a variable work schedule three (3) to five (5) days a week with weekend and holiday work required.
• Ability to report for work as scheduled and on-time and perform the duties of the position for a minimum of four (4) hours per day of work.
• Ability to learn how to safely and properly fuel various makes and models of aircraft, collect and process payments, and to properly communicate with aircraft using the radio.
• Ability to learn how to properly operate lawn mowing tractors and equipment.
• Ability to understand and follow Federal and State regulations dealing with aviation.
• Ability to understand and comply with Airport policies and procedures.
• Knowledge of and / or the ability to learn to recognize occupational hazards and implement appropriate safety precautions.
• Ability to distinguish between different types of aviation fuels with the ability to read and understand label information.
• Depth perception and peripheral vision acuity necessary to safely operate the fuel truck and an aircraft tug tractor to move aircraft on the ramp and into / out of hangars.
• Knowledge of departmental rules, regulations and procedures.

• High School diploma or…