Accounts Receivable Associate

Description

Summary

This position is responsible for the company's incoming payments, ensuring timely collection and accurate financial record-keeping. Responsibilities include posting customer payments, reconciling account discrepancies, and following up on overdue accounts. This position maintains client relationships, supports month-end closing, and analyzes billing data. The successful person in this position will demonstrate dependability, responsibility, consistency and must be able to resolve problems quickly.

Essential Functions

• Posts customer payments to the correct accounts and matches invoices.
• Prepares and monitors aging reports to identify delinquent accounts, contacts customers regarding overdue payments, and manages collection efforts.
• Reconciles the accounts receivable ledger to ensure all transactions are accurately recorded and addresses discrepancies.
• Responds to client inquiries, resolves billing disputes, and maintains professional, ongoing communication.
• Investigates discrepancies and anomalies in a timely and efficient manner to identify potential issues.
• Maintains updated, organized digital records of all financial transactions.
• Works with Accounting, Operations, and clients on various billing and payment issues.
• Performs expense reconciliations for specific clients.
• Additional duties will be assigned, which may include assisting with other special projects as needed.

Requirements

Competencies

• Experience in corporate accounting functions
• Proven history of high level of accuracy when dealing with data entry activities
• Excellent organizational and time management skills
• Teamwork skills
• Outstanding problem-solving skills
• Ability to work independently and in a team environment
• Ability to multi-task and work in a very hands-on and fast-paced environment
• Ability to work with many different personalities and be customer service oriented
• Written and verbal communication proficiency with an emphasis on customer satisfaction
• Ethical conduct
• Confidentiality

Supervisory Responsibility
This position has no supervisory responsibilities.

Physical Demands
This is largely a sedentary role.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday from 8:00 a.m. to 5:00 p.m.

Travel

No travel is expected for this position.

Education and Experience

• 1-3 years of Accounts Receivable experience
• Some accounting coursework
• Intermediate knowledge of Microsoft Excel and Office
• Proficient in the use of accounting software packages and capable of performing spreadsheet and database applications
• Ability to understand overall business operations and perform analytical reviews
• Excellent communication skills and ability to work well within a team and with all levels of employees

Additional Eligibility Qualifications

None required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws.

Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.